Ecommerce Trends That Are Shaping The Future – Phillip Jackson (Future Commerce)

The Ecommerce Insights Show

In this episode, we talk to Phillip Jackson, a prolific publisher and co-founder of Future Commerce.

Phillip is well-know for his hair, but we were more interested in what's underneath. He brings a unique perspective to the convergence of traditional retail and ecommerce and how this evolution will continue to shape the rest of the world around us.

We also talk about changes in consumer psychology and behaviors, and how savvy ecommerce leaders can use those as early indicators of challenges and opportunities on the horizon.

So, if you're looking for something a little bit more cerebral and far-reaching than our usual conversations, but still packed with a lot of actionable takeaways, then this is the perfect episode for you.

Listen, and you'll learn about:

1. The convergence of brick & mortar retail and ecommerce
2. The characteristics and mindset that make for resilient retail businesses
3. How new technology and changing consumer behaviors will impact your business
4. The importance of establishing and strengthening a customer-centric culture
5. Emerging trends that will change the way ecommerce businesses operate

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The Ecommerce Insights Show is brought to you by The Good, a Conversion Rate Optimization (CRO) consultancy specializing in helping ecommerce businesses accelerate their growth through better research, testing, and design. Learn more about our team, our work, and our services at www.thegood.com.