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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Content provided by Agriland Media. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Agriland Media or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Agriland Media Group is delighted to launch a new, limited farm safety series in association with AXA and the Department of Agriculture, Food and the Marine (DAFM). Produced by Agriland Media Group, the new ‘Farm Safety Survivor Series’ is a four-part podcast, video and editorial series to promote more awareness of farm safety. Agriland news journalist, Rubina Freiberg will host a series of podcasts each of which will focus on a specific area of farm safety, covering the topics of livestock, machinery, slurry, and mental health.
Content provided by Agriland Media. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Agriland Media or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Agriland Media Group is delighted to launch a new, limited farm safety series in association with AXA and the Department of Agriculture, Food and the Marine (DAFM). Produced by Agriland Media Group, the new ‘Farm Safety Survivor Series’ is a four-part podcast, video and editorial series to promote more awareness of farm safety. Agriland news journalist, Rubina Freiberg will host a series of podcasts each of which will focus on a specific area of farm safety, covering the topics of livestock, machinery, slurry, and mental health.
Please be advised that this episode will focus on mental health and will discuss topics including depression and suicide. The fourth and final episode of the Farm Safety Survivor Series brought to you by Agriland , in association with AXA and the Department of Agriculture, Food and the Marine (DAFM), focuses on mental health. In today’s podcast, Agriland news journalist Rubina Freiberg speaks to Andy Nolan, who comes from a beef farming background in Co. Laois, and Samaritans Ireland executive director, Sarah O’Toole. In his mid-twenties, Nolan’s mental health issues came to a head. About five years later he decided he wanted to get help, and managed to get in control of his mental health. “When I did eventually get help, it was a huge, huge relief”. Help is available 24 hours a day, seven days a week to anyone who is in distress, lonely, struggling to cope or feeling suicidal by calling Samaritans for free day or night on 116 123 or alternatively via email on jo@samaritans.ie…
The third episode of the Farm Safety Survivor Series brought to you by Agriland , in association with AXA and the Department of Agriculture, Food and the Marine (DAFM), highlights the dangers associated with farm machinery. In today’s podcast, Agriland news journalist Rubina Freiberg speaks to Aengus Mannion from Co. Sligo who was left seriously injured after he was crushed by a teleporter in 2009, and Teagasc farm machinery and milking machine specialist, Francis Quigley. In May 2009, Mannion was herding cattle when a teleporter hit him from behind, ramming him into a tree. Having sustained serious leg injuries, the beef farmer underwent over 20 operations over a three-year period in hospital.…
The second episode of the Farm Safety Survivor Series brought to you by Agriland , in association with AXA and the Department of Agriculture, Food and the Marine (DAFM), focuses on the safe handling of slurry. In today’s podcast, Agriland news journalist Rubina Freiberg speaks to Mervyn Clendenning from Co. Longford who was overcome by slurry fumes in 2021, and Health and Safety Authority (HSA) inspector, Jason Murray. Clendenning had just let the cows out of the parlour after milking when his contractor started agitating. After noticing a smell, he went to leave the parlour but collapsed and fell down the stairs, cracking his head off the concrete floor.…
"I never thought it would happen to me." The first episode of the limited Farm Safety Survivor Series brought to you by Agriland , in association with AXA and the Department of Agriculture, Food and the Marine (DAFM), focuses on safe livestock handling. In today’s podcast, Agriland news journalist Rubina Freiberg speaks to beef farmer Mick O’Dea from Co. Laois who was seriously injured in a bull attack in 2019, and Teagasc health and safety specialist, John McNamara. In September 2019, O’Dea was loading cattle when a bull followed him into the lorry and struck him three times, knocking him down onto the floor of the lorry.…
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