Ulta Beauty’s Kecia Steelman on expanding the retailer's reach: ‘We’re creating this new ecosystem’

The Glossy Beauty Podcast

With roles at Target, The Home Depot, Family Dollar and now Ulta Beauty, Kecia Steelman, Ulta Beauty chief operating officer, can legitimately affirm, “Retail is in my DNA."

“Life has [come] full circle because I’m leading the Ulta Beauty at Target partnership,” said Steelman, who spearheaded the collaboration, on this week’s Glossy Beauty Podcast. (Steelman worked at Target between 1993 and 2005 and has been at Ulta Beauty since 2015.) Ulta Beauty at Target, which launched in August and consists of a 1,000 square foot, Ulta Beauty expert-staffed shop-in-shops in Target, is set to reach 100 new shops by the end of this year.

The curated assortment of 54 prestige beauty brands is one of the ways that Steelman has facilitated a more convenient shopping experience for Ulta Beauty's existing customers as well as create a new ecosystem of shoppers at Target, said Steelman.

Additionally, Steelman has worked to expand Ulta Beauty’s digital innovation with elevated curbside and same-day pickup capabilities last year. “We shifted to be focused on self-care, self-expression, and togetherness because that’s what our guests needed from us at that time,” she said.