Episode 223 | The 5 A’s of Accountability: Audit

The Group Practice Exchange

Ever wondered how to transform vague promises into measurable success in your group practice?

For the fifth episode of the six-week Accountability Equation™ podcast series, I dive deeper into the fourth A of the five A's of Accountability: “Audit”. Join me as I share why using key performance indicators (KPIs) are necessary to track progress and measure success. I talk about how to identify the core responsibilities, objectives, and critical success factors for each leadership role in order to determine the appropriate KPIs to track. I also share examples of common KPIs for different roles in your practice. Some of the things I cover in this episode are:

• Explaining the importance of accountability in a group practice

• Understanding the need for metrics and key performance indicators (KPIs) to track progress and measure success

• How to use data and evidence to support claims of success or failure

• Sharing how to identify core responsibilities, objectives, and critical success factors for each leadership role

• Exploring ways to determine appropriate KPIs to track for different roles (administrative, clinical, hiring and onboarding, HR)

• Diving into the importance of accurate auditing to ensure leadership team meets accountabilities

Accountability thrives when it's supported by a web of metrics, offering transparency, motivation, and insight. Audits act as a reality check for your business, bridging the gap between intentions and outcomes.

Thanks for listening! Like what you heard? Give us 5 stars on whatever platform you’re listening from. Need extra support? Join The Exchange, a membership community just for group practice owners on our website www.thegrouppracticeexchange.com/exchange. Talk to you next time!

Resources mentioned in this episode:

The Accountability Equation™ Quiz

The Accountability Equation™ Program & In-Person 2-Day Accelerator

Connect with Maureen Werrbach & The Group Practice Exchange:

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This episode is sponsored by TherapyNotes. TherapyNotes is an EHR software that helps behavioral health professionals manage their practice with confidence and efficiency. I use TherapyNotes in my own group practice and love its amazing support team, billing features, and scheduling capabilities. It serves us well as a large group practice owner.

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