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Solutions, success factors, & common mistakes. Round table. (Systemic Bias & Systemic Racism in Healthcare 4/4)
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Our guests are health equity practitioners Christin Zollicoffer and Dr. Bonnie Simpson Mason, who discuss programs and initiatives that are making headway in dismantling structural racism with episode host Claudia Zamora. Together they explore a number of different examples and critical success factors that contribute to success, and mention some common mistakes that organizations may make when establishing initiatives. This is the fourth and final episode in our mini-series focused on systemic bias and systemic racism, and we end with constructive forward steps and an optimistic outlook.
Christin Zollicoffer is Chief Belonging and Equity Officer at Lifespan Health System. Dr. Bonnie Simpson Mason is the inaugural Medical Director of Diversity, Equity, and Inclusion at the American College of Surgeons. Claudia Zamora is a consultant who serves on the Board of Directors for the National Hispanic Medical Association and the Board of Directors for Movement is Life.
0:01 Excepts | 2:30 Introductions |5:30 Dr. Simpson Mason shares solution examples | 6:30 Different levels of experiencing oppression | 7:20 Increasing access via Nth Dimensions pathway programs | 9:30 Equity Matters ACGME | 10:45 Medical specialty societies education & communication | 11:45 Christin Zollicoffer shares solution examples | 12:15 Four levels of racism: internalized, interpersonal, institutional, structural | 12:15 Baking in DEI for patients & employees | 15:00 Employee resource groups role | 15:30 Workforce education and skills building | 16:30 Integration of equity practices | 20:15 Community based program Operation Change | 24:00 Importance of trauma informed lens | 29:00 Equity as the 6th domain of care (IOM) | 31:30 Addressing data collection to support equity | 34:00 Claudia Zamora shares examples including NHMA programs | 37:30 Critical success factors for programs e.g. change management & working with the “moveable middle” | 40:10 Definition of equity | 42:15 Common mistakes e.g. tokenism & placing DEI under HR | 46:00 Speaking the language of health equity | 49:00 Are things changing?
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