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The Heavy Duty Parts Report

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Episode 321: In this week’s episode we start by talking about 3 common ideas in heavy-duty parts that need to be challenged. First, how total cost of operation should be considered over purchase price. Second, how salespeople are not usually able to both capture new business and nurture existing business; these take separate skill sets and different personality traits. Third, how experience in automotive does not always prepare you for working in heavy-duty.
Our guest interview is with Colin Dilley, the Vice President of Technology at Prestone who we caught up with at HDA Truck Pride’s Annual Meeting. Colin discusses the challenges of making new coolants compatible with changing truck technology, including electric trucks and 3D printed parts. He also gives some tips of what to look for in a long-lasting coolant that will protect your trucks, especially in the summer heat.
Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.
Sponsors of this Episode
Heavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.com
Hengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.
Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They’re your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.
HDA Truck Pride: They’re the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.
Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.

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Chapters

1. Challenging Common Ideas in Heavy-Duty Parts (00:00:00)

2. Trucking Industry Future and Coolant Technology (00:11:28)

3. Root Cause Analysis in Heavy Duty (00:21:57)