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The Art of Difficult Conversations - The Hospice Podcast: Episode 1
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Sophy is joined by Maddy Bass Director of Nursing and Quality at St John's Hospice to discuss the art of difficult conversations.
Maddy takes us through the SPIKES method - a highly useful tool those working in care can use to make difficult conversations both more manageable and successful.
If you have questions following this podcast, please contact St John's Hospice via communications@sjhospice.org.uk
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