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Use this strategy to increase employee engagement
Manage episode 394561307 series 3526992
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Liam and Ewan discuss the importance of employee engagement in the hospitality industry. They highlight the negative impact of a poorly engaged workforce, including reduced revenue, low customer service, and inefficiency.
Ewan emphasises the need to measure engagement and develop a people strategy to improve it. Ewan also recommends creating a plan of attack or a people strategy that covers the entire employee journey, from recruitment to ongoing training and development.
Chapters
00:00 Introduction and Background
03:11 The Problem of Poorly Engaged Workforce
06:04 The Challenge of Addressing Engagement
07:54 Measuring Engagement
11:15 Creating a Plan of Attack
18:16 Showcasing Company Culture
20:57 Creating or Reigniting Business Values
26:27 Conclusion
Connect with Ewan on Linkedin.
View the PDF explainer from Ewan.
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