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Celebrate, Save, or Cancel — When to Retain and When to Let Go

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Manage episode 393644366 series 2695079
Content provided by Rory Vaden and AJ Vaden. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Rory Vaden and AJ Vaden or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Navigating cancellations can be tricky. Today’s conversation is all about the role of your cancellation strategy in supporting client retention. Tune in to hear some of our post-show thoughts following an extremely enriching conversation with retention expert Shana Lynn. From understanding why people cancel, to starting with the beginning in mind, and more, this episode is short, but mighty. If you have a community or a membership in which retention is a key driver, this is a conversation for you!

  continue reading

491 episodes

Artwork
iconShare
 
Manage episode 393644366 series 2695079
Content provided by Rory Vaden and AJ Vaden. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Rory Vaden and AJ Vaden or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Navigating cancellations can be tricky. Today’s conversation is all about the role of your cancellation strategy in supporting client retention. Tune in to hear some of our post-show thoughts following an extremely enriching conversation with retention expert Shana Lynn. From understanding why people cancel, to starting with the beginning in mind, and more, this episode is short, but mighty. If you have a community or a membership in which retention is a key driver, this is a conversation for you!

  continue reading

491 episodes

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