It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
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Moment 63 – Are you listening? The power of questions in leadership: Mike Roe
Manage episode 397386535 series 2501112
Content provided by The Internal Comms Podcast and AB Comm. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Internal Comms Podcast and AB Comm or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
“I realised I was probably a pretty crap listener,” Mike Roe tells Katie Macaulay in this Moment from The Internal Comms Podcast. We often go to leaders and start by asking them something entirely different to what we are really there to ask. It’s down to leaders, says Mike, to ask the right questions and really listen to the responses. So, Mike took a leadership course that equipped him with invaluable skills to really connect with his colleagues. “Learning to ask powerful questions, being curious enough to ask those questions of others and yourself and being confident enough to shut up and let this resonate with somebody was transformational,” says Mike. Got questions of your own? Tune in to discover just how important they are. Listen to the full episode here: https://abcomm.co.uk/podcasts/episode/episode-63-lessons-in-leadership/
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124 episodes
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Manage episode 397386535 series 2501112
Content provided by The Internal Comms Podcast and AB Comm. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Internal Comms Podcast and AB Comm or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
“I realised I was probably a pretty crap listener,” Mike Roe tells Katie Macaulay in this Moment from The Internal Comms Podcast. We often go to leaders and start by asking them something entirely different to what we are really there to ask. It’s down to leaders, says Mike, to ask the right questions and really listen to the responses. So, Mike took a leadership course that equipped him with invaluable skills to really connect with his colleagues. “Learning to ask powerful questions, being curious enough to ask those questions of others and yourself and being confident enough to shut up and let this resonate with somebody was transformational,” says Mike. Got questions of your own? Tune in to discover just how important they are. Listen to the full episode here: https://abcomm.co.uk/podcasts/episode/episode-63-lessons-in-leadership/
…
continue reading
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Similar to The Internal Comms Podcast
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
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continue reading
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…
continue reading
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…
continue reading
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…
continue reading
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…
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…
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