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79. Using ITXM™ for Continual Improvement Success

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Manage episode 324828751 series 2817230
Content provided by HappySignals. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by HappySignals or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Following on from our previous episode, we bring you another practical episode on how ITXM™ is a vital tool for your IT’s continual improvement success.

ITXM™ is the framework that brings the practice of experience management into IT operations.

In this episode of Happy in 15 we focus on:

- What are you setting out to improve?

- The outcomes of IT initiatives and why they hold high importance, especially from an end-user and team perspective

- How to measure and celebrate success from an ITXM™ perspective

------------------------------------------------------

Take the ITXM™ foundation course here - https://itxm.academy/itxm-foundation/

Read more about ITXM™ framework here - https://www.happysignals.com/itxm-framework-it-experience-management

Learn more about HappySignals - https://www.happysignals.com/leading-experience-management-platform-for-it-happysignals

------------------------------------------------------

Key Takeaways:

- Why use ITXM for Continual Improvement success?

- Focus on the outcomes of IT initiatives

- Measuring CI success in ITXM™

  continue reading

116 episodes

Artwork
iconShare
 
Manage episode 324828751 series 2817230
Content provided by HappySignals. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by HappySignals or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Following on from our previous episode, we bring you another practical episode on how ITXM™ is a vital tool for your IT’s continual improvement success.

ITXM™ is the framework that brings the practice of experience management into IT operations.

In this episode of Happy in 15 we focus on:

- What are you setting out to improve?

- The outcomes of IT initiatives and why they hold high importance, especially from an end-user and team perspective

- How to measure and celebrate success from an ITXM™ perspective

------------------------------------------------------

Take the ITXM™ foundation course here - https://itxm.academy/itxm-foundation/

Read more about ITXM™ framework here - https://www.happysignals.com/itxm-framework-it-experience-management

Learn more about HappySignals - https://www.happysignals.com/leading-experience-management-platform-for-it-happysignals

------------------------------------------------------

Key Takeaways:

- Why use ITXM for Continual Improvement success?

- Focus on the outcomes of IT initiatives

- Measuring CI success in ITXM™

  continue reading

116 episodes

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