E64: Can we kill the scam call for good?

The Laundry

You receive a call.

Your account has been compromised – you need to move all your funds to a different secure account.

The person on the other end is from "your bank" and ready to "help you out" - if you just give them all your banking information.

We’ve all seen this situation play out – whether to ourselves, family members, or friends.

The scam call is a universal problem - with $10 billion stolen from senior citizens in the US in 2022 and 45 million UK citizens receiving texts or calls in the space of three months.

So can this hugely lucrative scam industry be stopped?

In this week's episode – our host, Marit Rødevand, is joined by Neira Jones, Consultant and Panel Member of the Payment Systems Regulator, and Veronica Glab, Head of Partnerships at Innovate Finance.

The panel discuss: the issue of scam calls and texts for financial services of all kinds, the biggest challenges in tackling this issue, and whether we can ever truly kill the scam call.

Producer: Matthew Dunne-Miles

Engineers: Dominic Delargy, Nicholas Thon

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The Laundry podcast: Dive deep into the intricacies of financial crime, AML (anti-money laundering), compliance, sanctions, and the ever-evolving landscape of financial regulation.

Hosted by Marit Rødevand and Fredrik Riiser – this podcast features renowned experts from sectors such as banking, fintech, compliance, and investigative journalism.

Together, they shed light on the industry's trending topics, analyse mainstream news through a compliance-focused lens, and connect the fight against financial crime to its real-world consequences and ramifications.

The Laundry is proudly produced by Strise, an AML intelligence system.

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