Episode 002: Jamie Flinchbaugh : Lean Is About Thinking and Behaviors
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Jamie is an entrepreneur, speaker, author, executive coach, consultant, husband, and father. He is best known for co-founding the Lean Learning Center with partners Andy Carlino and Denny Pawley.
His consulting clients have included Harley-Davidson, Intel, Land O Lakes, Simmons, Mars, Detroit Medical Center and many more.
Jamie & company have worked in manufacturing, healthcare, utilities, government and service industries.
Jamie serves on the board of directors for several companies and angel investment groups.
One of Jamie’s clients explained Jamie’s work best, “Few people know lean better than Jamie. Lots of experts can spout the concepts of lean. Jamie tells you how to practice and apply those concepts on the shop floor.”
Favorite Lean Quote:
'Experience is not what you've been through, it's what you take from it'-Frank Tyger
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Setback in their Lean Journey:
Jamie talks about the end of his journey at Chrysler and when a significant critical mass of thought leadership left and understanding that a system is more about thinking, behaviors, about how you think as a mantra and the need to get the thinking right.
Lean “A-Ha!” Moment:
Jamie talks about one of his experiences at Harley-Davidson Motor Cycles and learnings around when a system is fine but the sum of the behaviors, even though well intentioned, can cause the system to fail.
Advice for the person starting out with Lean/Continuous Improvement:
'Get off the bench, get out of the book, get out of the classroom and go do!'-@flinchbaugh
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Advice for the journeyman professional in Lean/Continuous Improvement:
Jamie talks about the need to keep learning and to have a mentor that will stretch and challenge you.
Book Recommendation:
Man’s Search for Meaning by Viktor Frankl
Interview Links:
44 episodes