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Episode 003: David Mann on Why It’s Important to Listen to The People You Are Trying to Help
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Content provided by Chris Burnham: Lean Manufacturing Educator, Six Sigma Black Belt, and Continuous Improvement Learner. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Chris Burnham: Lean Manufacturing Educator, Six Sigma Black Belt, and Continuous Improvement Learner or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
David Mann is a shingo award winning author, speaker, lean consultant, and coach. Prior to starting his lean consultancy in 2005, he developed and and applied the concepts of a lean management system during his 15 years of experience at Steelcase.
David’s book Creating a Lean Culture: Tools to Sustain Lean Conversions, has been translated into Portuguese, Chinese, Russian, Polish, Spanish, & Thai and the third edition was released in October of 2014.
David is a faculty member in the Management Science Program at the Fisher College of Business at The Ohio State University. Mann’s teaching and coaching experience includes lean transformation in manufacturing, enterprise business processes, and healthcare organizations. His practice includes lean and lean management implementation, troubleshooting stalled lean initiatives, as well as frequent training and speaking engagements on lean management.
Favorite Lean Quote:
Lean is not so much about eliminating waste as it is about finding it
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David explains that you cannot eliminate that which you cannot find.
Setback in their Lean Journey:
David talks about how if you are coaching someone through a change process and you want the change more than they do then that can cause problems.
Lean “A-Ha!” Moment:
David talks about giving a talk at an AME conference after the first publication of Creating a Lean Culture and being surprised at the attendance.
Advice for the person starting out with Lean/Continuous Improvement:
Lean Advice: Ask yourself, 'What can you do today?'
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You don’t always need an act of Congress and/or a project team Go try something.
Advice for the journeyman professional in Lean/Continuous Improvement:
David believes that Lean professionals should take our own advice. Don’t be afraid to change what you have always done, you should try something because it may result in improvement.
Book Recommendation:
Learning to See: Value Stream Mapping to Add Value and Eliminate MUDA
Interview Links:
David’s Website www.dmannlean.com
Connect with David on Twitter @lean_mann
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