Episode 43: Cultivating Empathy in Law Enforcement with Burke Brownfeld

The LEO First Podcast

In the latest episode of the LEO First Podcast, we sit down with Burke Brownfeld, a former police officer with a unique journey that took him from dreaming of law enforcement in his hometown to serving in the Peace Corps in Latin America. Burke shares insights from his time in the private sector and introduces the Guardian Score, a revolutionary approach to police department collaboration.

We explore the evolution of policing, comparing the past to the present, and evaluate the importance of empathy in the field. Burke emphasizes the role of procedural justice and perspective taking, urging listeners to pause and consider the experience of others.

Discover how Burke stayed resilient in high-stress situations by using empathy as a coping mechanism during his law enforcement career. Learn about his AHA moment and how he incorporates hands-on scenarios to teach empathy to aspiring officers.

Join us as we discuss fostering environments that prioritize empathy and the profound impact it has on community relations. Burke introduces the Guardian Score, a customer service rating system for police officers, and emphasizes the value of open feedback loops to redefine public perception.

Don't miss the captivating Charles Ramsey story and Burke's perspective that "every child is born a 10" and retains their dignity and respect at a baseline of 1. Explore the powerful question, "Do you want to be right or effective?" and how it applies to law enforcement.

Burke wraps up the episode by sharing how individuals can connect with him on LinkedIn and leaves our listeners with a powerful reminder – every interaction is an opportunity.

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