My Heart Broke: Now I work at the 'top of my licence', with Brandi Yates

The Manager's Moment

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“Yes! Yes! Of course!” Saying ‘yes’ all the time can be thrilling and self-affirming. And it can go a long way to carving out the career you want. Saying yes without boundaries though can be tricky, with unintended consequences.
In this episode, Brandi Yates, a senior L&D professional, shares a moment that, for her, brought about a different way to say yes. Brandi explains how she has borrowed from the healthcare concept of operating at the ‘top of your licence’ as a way to pay more attention to the things that matter to her. And how she has come to understand that it is her job as a leader to let go of things that ultimately present opportunities to others.
She also draws little distinction between Management and Learning.

About Brandi

As Associate Vice President of Learning & Development for Ultimate Medical Academy (UMA), Brandi Yates is responsible for the creation, execution, and enhancement of organizational learning and development (L&D) strategy across the institution.

Brandi is a sought-after L&D public speaker, speaking at dozens of conferences like Contact Center Week, Corporate Learning Week, Women’s Conference of Florida, the AR/VRA Association, and has been featured on the podcast InfoPro Learning. Highlight presentations include leading teams in a virtual world, virtual training and facilitation techniques, employee engagement and retention strategies, pre-boarding, and leveraging adult theory to reshape how we train and develop for the future.
Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.