))
Baptiste Dbv AKA The Man That Will Read Your Customer's Mind
Manage episode 312544590 series 3237455
Content provided by Stapho Thienpont. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Stapho Thienpont or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Here's something that I didn't realize when I started my business.
My "genius" ideas, workflows and processes might not be that.... genius.
Often, they make life uncomfortable for my clients. Things that seem obvious to me are often not to my clients.
This can be very frustrating.
Your customers too might be getting pissed off at something easily fixable.
And you wouldn't even know it.
This kind of misunderstandings can be overcome at the personal level in a small company.
But forget about that when you're scaling.
So how do you dig into their minds? I mean, everyone gets bored with regular forms.
I have my theories, but it's a complex topic. So I invited an expert to enlighten us.
Baptiste will join us in the 23rd episode of the TMF picnic. I'm hyped.
You'd never guess this former university union president was selling WordPress themes just a few months ago.
Because now, he's the CEO of Feedier, The ultimate tool to gain insight into your customers.
If he doesn't have a solution to this problem. No one has.
This french hustler has a lot on his sleeve:
- Get and maintain key customer insights
- Gamifying the process to make it fun
- Making your business centered around the customer
58 episodes
Share
