It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
Content provided by Rachel Morrissey, Sheryl Chen, Ian Horne, Micky Tesfaye, Rachel Morrissey, Sheryl Chen, Ian Horne, and Micky Tesfaye. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Rachel Morrissey, Sheryl Chen, Ian Horne, Micky Tesfaye, Rachel Morrissey, Sheryl Chen, Ian Horne, and Micky Tesfaye or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Integrating Voice AI into Customer Comms with Rana Gujral, Behavioral Signals
Manage episode 358540206 series 2636968
Content provided by Rachel Morrissey, Sheryl Chen, Ian Horne, Micky Tesfaye, Rachel Morrissey, Sheryl Chen, Ian Horne, and Micky Tesfaye. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Rachel Morrissey, Sheryl Chen, Ian Horne, Micky Tesfaye, Rachel Morrissey, Sheryl Chen, Ian Horne, and Micky Tesfaye or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
AI applications are surging and fueling the imagination of innovators and entrepreneurs. We had the opportunity to speak to Rana Gujral, the CEO of Behavioral Signals, who have been working on AI and communication applications. Mr. Gujral has been recognized as among 'Top 40 Voice AI Influencers to Follow' by SoundHound, ‘Entrepreneur of the Month’ by CIO Magazine, awarded ‘US-China Pioneer’ by IEIE, listed as a Top 10 Entrepreneur to follow in 2017 by Huffington Post and an AI Entrepreneur to Watch in Inc Magazine. In 2020 he won “Contributor of the Year: Chatbots” in Hacker Noon’s Noonie’s Awards.
This new application is using the power of the voice and the non-verbal cues to help create better customer experiences and greater data protections at the same time. This is one to watch!
Guests: Rana Gujral, CEO, Behavioral Signals
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Follow us on LinkedIn
147 episodes
Share
Manage episode 358540206 series 2636968
Content provided by Rachel Morrissey, Sheryl Chen, Ian Horne, Micky Tesfaye, Rachel Morrissey, Sheryl Chen, Ian Horne, and Micky Tesfaye. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Rachel Morrissey, Sheryl Chen, Ian Horne, Micky Tesfaye, Rachel Morrissey, Sheryl Chen, Ian Horne, and Micky Tesfaye or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
AI applications are surging and fueling the imagination of innovators and entrepreneurs. We had the opportunity to speak to Rana Gujral, the CEO of Behavioral Signals, who have been working on AI and communication applications. Mr. Gujral has been recognized as among 'Top 40 Voice AI Influencers to Follow' by SoundHound, ‘Entrepreneur of the Month’ by CIO Magazine, awarded ‘US-China Pioneer’ by IEIE, listed as a Top 10 Entrepreneur to follow in 2017 by Huffington Post and an AI Entrepreneur to Watch in Inc Magazine. In 2020 he won “Contributor of the Year: Chatbots” in Hacker Noon’s Noonie’s Awards.
This new application is using the power of the voice and the non-verbal cues to help create better customer experiences and greater data protections at the same time. This is one to watch!
Guests: Rana Gujral, CEO, Behavioral Signals
Host: Rachel Morrissey, Executive Producer, The MoneyPot
Producer: Rachel Morrissey, Executive Producer, The MoneyPot
Follow us on LinkedIn
147 episodes
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Similar to The MoneyPot
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
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