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21. How to Design the Perfect Client Experience in Physical Therapy

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Manage episode 420796213 series 3474189
Content provided by Dr. Roger St. Onge and Dr. Caitlin Vela, Dr. Roger St. Onge, and Dr. Caitlin Vela. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. Roger St. Onge and Dr. Caitlin Vela, Dr. Roger St. Onge, and Dr. Caitlin Vela or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of the Performance Rehab Authority podcast, we dive into enhancing client experiences. We unravel the life cycle that clients undergo in business, from onboarding to the outcomes, and share how to anticipate and manage their emotional journey. We talk candidly about the challenges of gaining honest feedback from clients and the importance of maintaining confidence throughout the process. Tune in for an enlightening session filled with actionable advice and heartfelt stories that will inspire you to make a real difference in your client's lives and improve your business outcomes.

Join a community of forward-thinking physical therapists who are shaping the future of Physical Therapy Practices everywhere. Subscribe to our newsletter and start your journey towards becoming a standout clinician in the ever-evolving world of PT: https://bit.ly/PerformanceRehabNewsletterPodcast

  continue reading

29 episodes

Artwork
iconShare
 
Manage episode 420796213 series 3474189
Content provided by Dr. Roger St. Onge and Dr. Caitlin Vela, Dr. Roger St. Onge, and Dr. Caitlin Vela. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. Roger St. Onge and Dr. Caitlin Vela, Dr. Roger St. Onge, and Dr. Caitlin Vela or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of the Performance Rehab Authority podcast, we dive into enhancing client experiences. We unravel the life cycle that clients undergo in business, from onboarding to the outcomes, and share how to anticipate and manage their emotional journey. We talk candidly about the challenges of gaining honest feedback from clients and the importance of maintaining confidence throughout the process. Tune in for an enlightening session filled with actionable advice and heartfelt stories that will inspire you to make a real difference in your client's lives and improve your business outcomes.

Join a community of forward-thinking physical therapists who are shaping the future of Physical Therapy Practices everywhere. Subscribe to our newsletter and start your journey towards becoming a standout clinician in the ever-evolving world of PT: https://bit.ly/PerformanceRehabNewsletterPodcast

  continue reading

29 episodes

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