It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Service over the Sale
Manage episode 358616964 series 3308107
Content provided by Dalton Lessen. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dalton Lessen or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Guys! To many times we go into a job just fixing the primary issue! WE DO MORE HARM THEN GOOD THAT WAY! Tune in and find out why and how to improve from this!
25 episodes
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Manage episode 358616964 series 3308107
Content provided by Dalton Lessen. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dalton Lessen or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Guys! To many times we go into a job just fixing the primary issue! WE DO MORE HARM THEN GOOD THAT WAY! Tune in and find out why and how to improve from this!
25 episodes
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Similar to The Plumbing Standards
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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