The Retail Exchange reports from Future Stores 2019, as leaders from Europe’s most progressive retailers arrived in London for the two-day event, openly sharing their practical insights on the do’s and don’ts to unlock the full potential of bricks and mortar retailing. With rising customer expectations, the need for personalised in-store experi ...…

Levi’s is arguably the most iconic denim brand in the world. It’s focus on selling direct to consumers, personalising its products, and reimagining its retail experience suggest that some established labels are not just surviving, but thriving. In an exclusive interview, recorded at World Retail Congress 2019, Ben Bland sits down with Marc Rose ...…

The Retail Exchange reports from the final day of World Retail Congress 2019 in Amsterdam, bringing together speakers from around the world including IKEA, L’Oreal and Lord Stuart Rose. There was also an exclusive look at the outcomes from the inaugural Congress Hack, which took place over the course of the event to explore how major global ret ...…

The Retail Exchange reports from Day Two of the 2019 World Retail Congress in Amsterdam. Bringing together speakers from around the world including Levi’s, Coca-Cola, Sephora and Google, the second day threw up some interesting questions. What does a great retail experience look and feel like? How must retailers adapt leadership, culture and pe ...…

The Retail Exchange visits Amsterdam for this year’s World Retail Congress, as international retail leaders arrived in the Dutch capital for the three-day event, eager to explore the theme of this year’s event, “High Velocity Retail”. Taking place amid an atmosphere of optimism, the Congress continues to be the leading light in the industry cal ...…

Leica has been a visionary presence in the photographic field for more than 100 years. In this edition of ‘The Interview’, business broadcaster Ben Bland sits down with Jason Heward, UK managing director of Leica Camera. He talks about the passion that exists within Leica (and himself) for photography, the brand’s recently opened new London fla ...…

The fashion weeks season may be high on new trends, glitz and glamour but the reality of running a fashion retail business more often feels like a fight for survival right in the current climate. With fashion retailers under pressure, broadcaster Ben Bland sits down with senior industry thinkers to discuss the challenges that exist, as well as ...…

Featuring in-depth conversations with leading figures from the world of retail, this is The Retail Exchange’s informed interview series. Hear from the finest minds and inspiring thinkers as they share insights into delivering success and get to the heart of the industry’s big issues. LEGO is one of the most recognised toy brands in the world. I ...…

Featuring in-depth conversations with leading figures from the world of retail, this is The Retail Exchange’s informed interview series. Hear from the finest minds and inspiring thinkers as they share insights into delivering success and get to the heart of the industry’s big issues. The fast food industry is notoriously competitive. In this ed ...…

Supermarket sales are predicted to hit £197bn by 2021. As the hunger for change in the sector grows, assumptions that have underpinned the business models of the big grocery retail players for so many years no longer hold true. Evolving shopper habits, ongoing cost pressures, increased competition and further consolidation. In our latest episod ...…