349: How you should (and shouldn’t) use AI at work - with Sarah Reitsma

The Simplifiers Podcast

In the world of artificial intelligence, things are changing so fast. How do you stay on top of all the updates in AI? Today, we are taking a deep dive into the latest and greatest in AI, talking about how you should (and shouldn’t) use AI at work. No, AI is NOT coming for your job… but I hate to be the bearer of bad news but, people who know AI are. Let’s talk about that.

My special guest today is Sarah Reitsma of Waterfield Tech and she’s simplifying how you should (and shouldn’t) use AI at work. If you’re an absolute newbie to AI (never used it), you’re in the right place. We hope today’s conversation will help diffuse any fear you might have, so you can see the possibilities of what this new tech can help you accomplish… I promise, it’ll blow your minds.

Here’s how.

My special guest today is Sarah Reitsma and she’s simplifying how you should (and shouldn’t) use AI at work. We tackle and simplify all aspects of it, including:

• Where to begin if you’re contemplating using AI at work. How to determine what tasks you should delegate to AI.

• All the incredible things that you could delegate to AI right now.

• And equally, how you should NOT use AI, right now.

• What sort of guardrails and precautions that you need to keep in mind, in order to keep your customer data safe and company information secure.

• …and ultimately, she shares her insights on how she sees others in the “contact center,” meaning areas of the business that handles customer interactions (call centers, chat support, customer service) are using AI in this area of an organization?

Q: Are you ready to learn how to use AI at work? If yes, this one is for you.

It’s time to #DoTheThing!

---- Show notes available with all links mentioned here: https://www.thesimplifiers.com/posts/349-how-you-should-and-shouldnt-use-ai-at-work---with-sarah-reitsma