How To Increase Job Close Rate By Over 20% | Ft. Brigham Dickinson

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How to increase job close rate by over 20% | ft. Brigham Dickinson | Ep.408

2M ago 51:11

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In this episode, we're joined by Brigham Dickinson from Power Selling Pros to discuss mastering contractor-customer relations. Discover key strategies for building trust and improving customer interactions. Learn how to create positive customer experiences that can lead to increased business. Tune in to uncover the secrets behind successful contractor-client relationships. Don't miss out—watch the full episode for more insights and practical advice!
#ContractorCustomerRelations #BuildingClientTrust #CustomerServiceExcellence
Watch the video version of this podcast at https://youtu.be/UmVMLr0K58Q
Discussion Points:
00:00 Impress to sell, be the only option.
03:10 Digital agency solves lead generation and sales.
07:16 Issue with call booking; need staff training.
11:35 Mike Aguilera handed off CEO tag to Mike.
13:58 Transition roles and prioritize call handling efficiently.
16:48 Transition from warm leads to cold leads.
21:35 Customer frustration stems from unmet emotional needs.
25:49 Skipping steps and seeking deals is common.
28:06 Client understanding time and cost relationship.
31:39 Questions to ask for ensuring a good fit.
35:16 Issue with site visits not leading to jobs.
36:12 Focus on high probability sites for closure.
41:11 Discussing business progression with coach before call.
45:41 Goal is to run business without involvement.
47:23 Build a top call handling team now.
Resources:
Visit the Power Selling Pro’s website at https://www.powersellingpros.com
Stay social with Brigham on LinkedIn at Barry Gates or Brigham Dickinson (owners)
Keep in touch with Brigham at Brigham@powersellingpros.com
Have a conversation with us! Go to tradie.wiki/pod and book a call.

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