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Using Data to Create an Amazing Customer Experience
Manage episode 244858654 series 1416188
Part Three – Using Data to Create an Amazing Customer Experience
Series: Getting Paid On-Site and On Time
Guest: Marcel Donnelly from Flat Rate NOW
Data has become a significant asset for businesses. We can even say that it has become more valuable than oil. How does this massive statement hold? As data-capturing technologies advance, so do businesses’ opportunities to draw more comprehensive insights from it. Every click and every like leave traces around the Internet. These, in turn, make up an algorithm that companies can analyze.
Data capture and analysis enhances business operations and decision-making. Data collection business is vital in coming up with a segmented list of information and customer data acquisition. Customer data allows companies to track consumer behavior to come up with predictive analytics.
In the last installment of Getting Paid On-Site and On Time series, we’re back with Marcel to discuss the importance of data in business. Furthermore, we also talk about how to use data to create an amazing customer experience.
If you are interested in collecting data, building a database, you may check these episodes:
- TSS013 – Building a database with Bollo Empire – [LINK]
- TSS045 – Building your database – [LINK]
- TSS148 – Stop Working For Free, Time Is Money – [LINK]
About this podcast, ‘Using Data to Create an Amazing Customer Experience’
Podcast Highlights:
- 04:21 – The importance and impact of data in business
- 06:54 – Connecting the dots to leverage data
- 08:01 – The paradigm of digital marketing
- 10:43 – Data can steer the ship in the right direction
- 11:30 – Different income streams
- 12:18 – The importance of building your asset and database
- 13:27 – Understanding your costs
- 15:57 – Communicating with the customer about what’s relevant to them
- 17:24 – Dominant systems
- 18:11 – Leveraging your historical data
- 20:57 – Building rapport with your customer
The episode highlights and integrates all the topics from the previous episodes of Getting Paid On-Site and On Time, fro
Check this out:
- Guarantee 30 Qualified Project Quotes Over The Next 90 Days! Learn more here: https://tradie.wiki/pod
- Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://tradiehub.net
- Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed
Connect with me on LinkedIn. For more podcast episodes, you can also visit our website.
Thank you for tuning in!
If you enjoyed this podcast and this series, please take 5 to leave us a review:
418 episodes
Manage episode 244858654 series 1416188
Part Three – Using Data to Create an Amazing Customer Experience
Series: Getting Paid On-Site and On Time
Guest: Marcel Donnelly from Flat Rate NOW
Data has become a significant asset for businesses. We can even say that it has become more valuable than oil. How does this massive statement hold? As data-capturing technologies advance, so do businesses’ opportunities to draw more comprehensive insights from it. Every click and every like leave traces around the Internet. These, in turn, make up an algorithm that companies can analyze.
Data capture and analysis enhances business operations and decision-making. Data collection business is vital in coming up with a segmented list of information and customer data acquisition. Customer data allows companies to track consumer behavior to come up with predictive analytics.
In the last installment of Getting Paid On-Site and On Time series, we’re back with Marcel to discuss the importance of data in business. Furthermore, we also talk about how to use data to create an amazing customer experience.
If you are interested in collecting data, building a database, you may check these episodes:
- TSS013 – Building a database with Bollo Empire – [LINK]
- TSS045 – Building your database – [LINK]
- TSS148 – Stop Working For Free, Time Is Money – [LINK]
About this podcast, ‘Using Data to Create an Amazing Customer Experience’
Podcast Highlights:
- 04:21 – The importance and impact of data in business
- 06:54 – Connecting the dots to leverage data
- 08:01 – The paradigm of digital marketing
- 10:43 – Data can steer the ship in the right direction
- 11:30 – Different income streams
- 12:18 – The importance of building your asset and database
- 13:27 – Understanding your costs
- 15:57 – Communicating with the customer about what’s relevant to them
- 17:24 – Dominant systems
- 18:11 – Leveraging your historical data
- 20:57 – Building rapport with your customer
The episode highlights and integrates all the topics from the previous episodes of Getting Paid On-Site and On Time, fro
Check this out:
- Guarantee 30 Qualified Project Quotes Over The Next 90 Days! Learn more here: https://tradie.wiki/pod
- Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://tradiehub.net
- Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed
Connect with me on LinkedIn. For more podcast episodes, you can also visit our website.
Thank you for tuning in!
If you enjoyed this podcast and this series, please take 5 to leave us a review:
418 episodes
All episodes
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