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Create a Six-Figure Styling Experience That Encourages Clients to Come Back

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Manage episode 444515396 series 3565276
Content provided by Nicole Otchy - The Styling Consultancy. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Nicole Otchy - The Styling Consultancy or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

New marketing efforts give you, at best, a 20% chance of landing a sale. But with established clients, your chances of a repurchase go up to 60 or 70%...as long as they’re happy with your services. These clients are the key to repeat business and a six-figure income, but you have to give them a six-figure experience to match.

In this episode of The Six Figure Personal Stylist Podcast, you’ll learn about the importance of creating a six-figure styling experience for your clients to enhance retention and marketing. I’ll reveal the signs of a poor client experience, discuss the systems needed for a positive client experience, and give you ways to create and implement what you need without overwhelming yourself.

1:03 - The importance of creating a good client experience and how it connects to all aspects of your business

5:24 - Signs that can indicate a poor experience for your client

12:50 - How systems can help you enhance your client’s experience

20:34 - Systems you need to make everything better and more effective for you and your clients

25:55 - How you can create reliable systems for more efficient client interactions

Mentioned In Create a Six-Figure Styling Experience That Encourages Client Retention

HoneyBook

Follow Nicole on Instagram

Leave a rating and review

  continue reading

Chapters

1. Create a Six-Figure Styling Experience That Encourages Clients to Come Back (00:00:00)

2. The importance of creating a good client experience and how it connects to all aspects of your business (00:01:03)

3. Signs that can indicate a poor experience for your client (00:05:24)

4. How systems can help you enhance your client’s experience (00:12:50)

5. Systems you need to make everything better and more effective for you and your clients (00:20:34)

6. How you can create reliable systems for more efficient client interactions (00:25:55)

35 episodes

Artwork
iconShare
 
Manage episode 444515396 series 3565276
Content provided by Nicole Otchy - The Styling Consultancy. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Nicole Otchy - The Styling Consultancy or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

New marketing efforts give you, at best, a 20% chance of landing a sale. But with established clients, your chances of a repurchase go up to 60 or 70%...as long as they’re happy with your services. These clients are the key to repeat business and a six-figure income, but you have to give them a six-figure experience to match.

In this episode of The Six Figure Personal Stylist Podcast, you’ll learn about the importance of creating a six-figure styling experience for your clients to enhance retention and marketing. I’ll reveal the signs of a poor client experience, discuss the systems needed for a positive client experience, and give you ways to create and implement what you need without overwhelming yourself.

1:03 - The importance of creating a good client experience and how it connects to all aspects of your business

5:24 - Signs that can indicate a poor experience for your client

12:50 - How systems can help you enhance your client’s experience

20:34 - Systems you need to make everything better and more effective for you and your clients

25:55 - How you can create reliable systems for more efficient client interactions

Mentioned In Create a Six-Figure Styling Experience That Encourages Client Retention

HoneyBook

Follow Nicole on Instagram

Leave a rating and review

  continue reading

Chapters

1. Create a Six-Figure Styling Experience That Encourages Clients to Come Back (00:00:00)

2. The importance of creating a good client experience and how it connects to all aspects of your business (00:01:03)

3. Signs that can indicate a poor experience for your client (00:05:24)

4. How systems can help you enhance your client’s experience (00:12:50)

5. Systems you need to make everything better and more effective for you and your clients (00:20:34)

6. How you can create reliable systems for more efficient client interactions (00:25:55)

35 episodes

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