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Ten In Ten Episode 1 - CX and Local government with Fiona Symmons
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Welcome to #10in10!
A brand new interview series by CX Loop.
We take experts from across the world of Customer Experience and give them 10 questions in 10 minutes.
In this first episode we have the CX Lead from the City of Stonnington, Fiona Symmons.
In this episode you can discover
- How good CX can defeat bureacracy.
- Why simplicty is the key well designed CX.
- Why you should be balanced between technology and a human touch.
She brought some great insights into the role of CX in local government and in general is just a lovely person to talk to.
If you want to be involved with ten in ten you can email me at tom@ftgroup.com.au
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