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Richard Brosal: The challenges of meeting rising guest expectations post-pandemic

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Manage episode 366688181 series 3485995
Content provided by Cloudbeds. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Cloudbeds or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Richard Brosal is a hotelier who operates without “bricks or mortars.” As Co-Founder & Owner of Jet Luxury Resorts, a niche hospitality company in the condo hotel space in Las Vegas, Richard has the unique challenge of not only keeping guests happy but also satisfying the owners and investors of the properties he runs. He shares how rising inflation, costs, and guest expectations have presented hurdles in running a hospitality business in today’s post-pandemic world – plus details about his surprising and impressive morning routine.

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19 episodes

Artwork
iconShare
 
Manage episode 366688181 series 3485995
Content provided by Cloudbeds. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Cloudbeds or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Richard Brosal is a hotelier who operates without “bricks or mortars.” As Co-Founder & Owner of Jet Luxury Resorts, a niche hospitality company in the condo hotel space in Las Vegas, Richard has the unique challenge of not only keeping guests happy but also satisfying the owners and investors of the properties he runs. He shares how rising inflation, costs, and guest expectations have presented hurdles in running a hospitality business in today’s post-pandemic world – plus details about his surprising and impressive morning routine.

Additional resources on this topic:

  continue reading

19 episodes

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