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Episode 157 - Vacation Rental Fraud and the Quasi Hostage Taking Crisis

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Manage episode 376056561 series 2286463
Content provided by Sarah Bradford/Tim Cafferty. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sarah Bradford/Tim Cafferty or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Send us a text

A few episodes go (I've Had It!), more than one vacation rental company owner said they have "had it" with being threatened by guests with bad reviews if they don't give a refund, an increase in chargebacks and fraudulent transactions (aka. stolen credit cards). In this episode, Sarah and Tim welcome 3 experts on to talk about how to tackle these frustrating events.
This fresh perspective gives tips on new ways you may want to consider accepting funds, how to effectively approach chargebacks and win, as well as how to deal with those quasi hostage taking guests who seem to make a profession out of saying something was wrong at the end of their stay.
Many thanks to Terry Whyte, Chris Savino, and Matt Gurley for joining us and sharing proven tactics against these shady actors.

Find all of Sarah and T's content at www.sarahandt.com
You can also follow this podcast on Instagram or Linked In
Special thanks to our podcast Partners:
Intercoastal Net Designs www.icoastalnet.com
KeyData www.keydatadashboard.com
Sojo www.getsojo.com

  continue reading

177 episodes

Artwork
iconShare
 
Manage episode 376056561 series 2286463
Content provided by Sarah Bradford/Tim Cafferty. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sarah Bradford/Tim Cafferty or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Send us a text

A few episodes go (I've Had It!), more than one vacation rental company owner said they have "had it" with being threatened by guests with bad reviews if they don't give a refund, an increase in chargebacks and fraudulent transactions (aka. stolen credit cards). In this episode, Sarah and Tim welcome 3 experts on to talk about how to tackle these frustrating events.
This fresh perspective gives tips on new ways you may want to consider accepting funds, how to effectively approach chargebacks and win, as well as how to deal with those quasi hostage taking guests who seem to make a profession out of saying something was wrong at the end of their stay.
Many thanks to Terry Whyte, Chris Savino, and Matt Gurley for joining us and sharing proven tactics against these shady actors.

Find all of Sarah and T's content at www.sarahandt.com
You can also follow this podcast on Instagram or Linked In
Special thanks to our podcast Partners:
Intercoastal Net Designs www.icoastalnet.com
KeyData www.keydatadashboard.com
Sojo www.getsojo.com

  continue reading

177 episodes

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