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Episode 5 - Jerry Durham
Manage episode 181352014 series 1461784
In the fifth episode of The Voice of the Patient podcast, Jerry Durham joins the show as a guest. He's doing a ton of work around relationship-centered care that's challenging the status quo of healthcare. He's also written a blog for this website answering the questions: What is "Customer Service" and How do we improve it?
Great conversation, great resources offered to step up your game as a caregiver.
23 episodes
Manage episode 181352014 series 1461784
In the fifth episode of The Voice of the Patient podcast, Jerry Durham joins the show as a guest. He's doing a ton of work around relationship-centered care that's challenging the status quo of healthcare. He's also written a blog for this website answering the questions: What is "Customer Service" and How do we improve it?
Great conversation, great resources offered to step up your game as a caregiver.
23 episodes
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