How to Overcome Bias in Workplace Investigations - Cheryl Otto

Thinking Inside the Box

Cheryl Otto is the Founder & CEO of OOPS – Ounce of Prevention Solutions and WIN - the Workplace Investigator Network. She is a happily retired lawyer and an industry expert in Canada in the art of workplace investigations.

Over her 25-year career, she’s conducted 100’s of workplace investigations, consulted on numerous high-profile cases, and has trained over 1000 investigators. And she's a leading expert on the topic of creating respectful workplaces.

Together, we tackled a challenging topic - workplace investigations. Challenging because the topic can be quite controversial. The truth is the majority of people involved in investigations don't have a great experience. They’re not particularly pleasant. And whether you’re a complainant, witness or respondent - investigations can strain relationships. All the more reason to ensure they’re conducted fairly and with respect.

And so in our time together, Cheryl and I tackle a number of subjects: how you address complaints regarding high-performing or senior employees; how to identify and overcome bias. And the importance of ensuring humanity in the investigative process.

Whether we like it, or not, investigations occur in every organization. While most of us come to work with the best of intentions, things don't always go as planned. So we need to create a safe space for people to bring forward their concerns to realize inclusive, respectful, diverse workplaces, where everyone can feel welcome, supported and ultimately safe.
Cheryl Otto

Cheryl is the Founder & CEO of OOPS – Ounce of Prevention Solutions and WIN - the Workplace Investigator Network. She is a happily retired lawyer and an industry expert in Canada in the art of workplace investigations.

She has conducted 100’s of investigations, consulted on numerous high-profile cases, and has trained over 1000 investigators in her 25-year career. Cheryl has served as a subject matter expert to media outlets, the legal profession, industry conferences, and has refined the workplace investigation process over decades.
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Thinking Inside the Box
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Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.
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