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West Marine Exec on CRM Marketing ROI: 'Consider Both Quantity and Quality'

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Content provided by Ambrose Crenshaw and Total Retail. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ambrose Crenshaw and Total Retail or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In episode 456 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Alok Jain, senior director of CRM, loyalty and marketing analytics at West Marine, the nation's leading omnichannel provider in the marine aftermarket. Listen in as Jain discusses his career background in the loyalty space (1:00), an underutilized aspect of CRM (customer relationship management) data…
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26 episodes

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Fetch error

Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on July 15, 2024 22:41 (1d ago)

What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.

Manage episode 422951957 series 3321873
Content provided by Ambrose Crenshaw and Total Retail. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ambrose Crenshaw and Total Retail or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In episode 456 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Alok Jain, senior director of CRM, loyalty and marketing analytics at West Marine, the nation's leading omnichannel provider in the marine aftermarket. Listen in as Jain discusses his career background in the loyalty space (1:00), an underutilized aspect of CRM (customer relationship management) data…
  continue reading

26 episodes

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