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Total Retail Talks is for retail executives who crave the knowledge and insights needed to stay successful in today's fast-paced industry. Through engaging talks and focused interviews, listeners take away useful information and practical advice from a full roster of retail experts, influencers and leaders.
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Total Retail Tech Insights was created as a resource for executives in the retail industry who seek information and solutions for their technology wants and needs. Through brief but in-depth interviews with subject matter experts and industry thought leaders, listeners take away actionable information and practical advice to help drive their technology road maps. From idea to implementation, Total Retail Tech Insights is the content retail executives need to optimize their use of technology ...
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Whether it’s for food, fuel, drinks or snacks — about half of the U.S. population is at a convenience store every day. We sell 80% of the country’s fuel and we are 4% of the total U.S. economy. We’ll talk about what we see at stores — and what the future may hold — as long as it’s convenient.
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"Korcomptenz a Microsoft Certified Gold Partner that combines broad business knowledge, deep industry expertise in leading technology product suites of Microsoft, Salesforce, Azure and Advanced Analytics to deliver best-in-class Technology Transformation, with faster return on investment and reduced Total Cost of Ownership. We specialize in Manufacturing, Logistics, Distribution, Non-profit, Retail, Fashion & Apparel. With a unique proven implementation and support methodology that is time t ...
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The Ad Project is your ultimate guide to conquering the world of digital advertising and retail media. While we specialize in unravelling the complexities of Amazon advertising, we explore the entire retail media landscape, providing you with comprehensive insights that empower you to excel in the rapidly evolving e-commerce industry. Our expert guests bring a wealth of knowledge to the table, ensuring you're equipped with the latest strategies and tactics to thrive in the highly competitive ...
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The “NexxtLevel Brands Podcast’ brings thought leaders and vital information and opinion to the Entrepreneurial Food, Beverage, and CPG Industry. Our audience is aimed at up-and-coming entrepreneurs in the CPG industry and people who have an idea for a product or service that fits in that realm. The show’s emphasis is on disrupters and thought-leaders, but also tips from veterans and key suppliers that would help fellow CPG professionals achieve their goals. NexxtLevel Brands Podcast touches ...
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Ecommerce Conversations is the long-running weekly podcast from Practical Ecommerce, hosted by ecommerce entrepreneur Eric Bandholz. •• Listen in as Eric interviews in-the-trenches founders and executives who address the essentials of launching, growing, and sustaining an online business. Hear their successes, mistakes, and plans — addressing customer acquisition, web traffic, marketing tactics, on-site conversion, shipping, favorite tools, funding, obstacles, and much more. •• New episodes ...
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How Rexall Pharmacy Builds Emotional Connections With Customers
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In episode 461 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Maya Baluschak, director of digital marketing and loyalty at Rexall, a leading Canadian pharmacy and drugstore chain. Listen in as Baluschak provides an overview of the Rexall business (0:45), her role at the company (1:15), and digital marketing efforts to differentiate th…
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Ethanol and other biofuels are already used in more than 10% of all gasoline purchased in the United States. How much more can be used and what would the impact be on food supply and other considerations? Hosted by: Jeff Lenard About our Guest: John Eichberger, Executive Director, Transportation Energy Institute John has more than 20 years of exper…
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Braxton Manley first appeared on the podcast in 2021. As a college student, he had launched Braxley Bands, a maker of Apple Watch bands. Last year he returned with an update on that business after operational and sales challenges. He's back, having launched his latest company, Mystic, a direct-to-consumer maker of health-focused chewing gum. In thi…
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[Encore!] Going Over the Production “Wall” - Catapult on the NexxtLevel Podcast!
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Jamie Valenti-Jordan is the Founder and CEO of Catapult Commercialization Services, a one-stop shop for food startups. He founded the company in March of 2018 in response to the industry-wide trend of cutting the talent needed to bring new products to life. Jamie has a passion for confronting unique food challenges that combine scientific tools, en…
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Tips to Maximize Your NACS Show - Episode 450
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We're flipping the script and answering questions from our Convenience Matters producer on how to maximize your NACS Show experience. Hosted by: Blake Althen, Human Factor Guests: Chrissy Blasinsky, NACS and Jeff Lenard, NACSBy NACS
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The reality of post-pandemic ecommerce has been tough for many direct-to-consumer merchants. Take Molson Hart. His company, Viahart, makes innovative educational toys and sells them on Amazon, Walmart, and other marketplaces. The last two years have been challenging for Viahart. What worked before and during Covid doesn't apply now, Hart says. Host…
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Next-Gen Personalization for Dogs: How Bark Treats Every Pup Uniquely
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In episode 460, Editor-in-Chief Joe Keenan interviews Kristen Elmer, senior director of e-commerce and lifecycle marketing at Bark, the world’s most dog-centric company offering the best products, services and content for dogs and dog parents, including its BarkBox monthly subscription. Listen in as Elmer provides an overview of the Bark business (…
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Let’s Spread Some Positive News - Episode 449
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We all could use more laughter and good news, and that's what Tank Sinatra delivers to his 11 million social media followers. Hosted by: Jeff Lenard About our Guest: Tank Sinatra, renowned content creator Tank Sinatra is the largest and most prolific meme creator on the internet and has been called “The Michael Jordan of memes.” In addition, “Tank’…
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Barry Hott is a longtime Facebook advertising consultant. He says first reactions to an ad largely determine its performance. He advises merchants to create ugly ads, those that people won't skip over. "I'm the Ugly Ads Guy," he stated. In this episode, Hott addresses key Facebook ad metrics, budgeting, testing, and, yes, ugly creative. For an edit…
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Filling the Gap for Glass Bottled Living Beverages! Sol-ti on the Nexxt Level Podcast
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Encore Presentation from 2020: Ryne O'Donnell is the Founder of Sol-ti, a living beverage company. Ryne’s personal obsession with health and well-being along with the undeniable benefits of good, organic food and juice had on his body made him realize that there was a lack of quality options for travelers. This, coupled with the incessant infiltrat…
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Busting Myths About Internal Audits - Episode 448
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From the corporate “police function” to nitpickers and fault finders, there are many myths around internal audits. We're debunking these myths and sharing how you can benefit from the process. Hosted by: Jeff Lenard About our Guest: Kara Falco, Director of Internal Audit at Casey’s At Casey’s, Kara manages a team of 13 and has participated and pres…
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Lukas Tanasiuk once paid a firm to redesign his Shopify site, a seller of electric scooters. The result was slow page loads and his efforts to improve them. What he found, he says, was a lot of false claims. "I discovered corruption among folks who say they are page-speed optimizers," he says. Page-speed optimization became Tanasiuk's next opportun…
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Zero-Party Data Makes The Vitamin Shoppe's Loyalty Program Healthier
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In episode 459 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Brett Herskowitz, senior manager of loyalty at The Vitamin Shoppe, the global, omnichannel specialty retailer and wellness lifestyle company. Listen in as Herskowitz provides an overview of The Vitamin Shoppe's revamped loyalty program, Healthy Awards (1:20), the factors th…
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QSRs Are Competing for Your Business - Episode 447
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Food sales continue to grow at convenience stores, especially during a few key dayparts. However, competition from QSRs could encroach on your sales. Hosted by: Jeff Lenard About our Guest: David Portalatin, Senior Vice President and Industry Advisor, Food and Foodservice, Circana David is a trusted industry advisor who works closely with leading f…
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Corey Wilks is a clinical psychologist turned business coach. He helps entrepreneurs and creators improve their mindset and overcome self-imposed obstacles. He says a common obstacle is overthinking a problem. Others involve perfectionism, doubt, and even fear. In this episode, he addresses those mental hurdles and more. For an edited and condensed…
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How Lowe's is Delivering a Hat Trick for Soccer Fans With Lionel Messi
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In episode 458 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Gerardo Soto, vice president of brand marketing and sports partnerships at Lowe's, a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. Listen in as Soto details the retailer's partnership with global soc…
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What Top Fuels Retailers Do Differently - Episode 446
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A look at the top 50 fuels retailers by efficiency—including sales at the pump and inside the store—and what you can learn from them. Hosted by: Jeff Lenard About our Guests: Brian Norris, Executive Director of Retail Fuels, OPIS Brian has been with OPIS for nearly 20 years. Over the last 13 years, Brian's focus has been ensuring the accuracy and i…
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Natalie Mounter is a stay-at-home mom and entrepreneur. Her company, Totally Dazzled, sells craft supplies for weddings and creative projects. She says the business has prospered due to other stay-at-home moms — her employees and affiliates. "Being a stay-at-home mom and hiring other stay-at-home moms has been key to our success," she stated. In th…
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Movado President Margot Grinberg on Balancing Innovation and Heritage
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In episode 457 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Margot Grinberg, president of Movado, an iconic Swiss watch brand recognized for design innovation and excellence, and senior vice president of e-commerce for Movado Group, one of the world's premier watchmakers. Listen in as Grinberg provides an overview of the Movado bran…
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When you talk to shoppers who seek out businesses, one unique advantage rises to the top — they want to shop at places that have a true understanding of the communities they serve. In other words, they act local. How can your business be seen as a community champion? Hosted by: Jeff Lenard About our Guest: Erin Wroge, Senior Director of Energy Mark…
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Natural Dog CEO Is an Acquisition Entrepreneur
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Bill D'Alessandro is a 14-year ecommerce owner. Natural Dog Company, an omnichannel seller of canine health products, is his eighth brand. "My niche is acquisition entrepreneurship," he stated. 'll buy a small brand, grow it, improve it, and eventually sell it." Along the way, he's learned lessons such as focus, industry selection, and product pric…
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West Marine Exec on CRM Marketing ROI: 'Consider Both Quantity and Quality'
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In episode 456 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Alok Jain, senior director of CRM, loyalty and marketing analytics at West Marine, the nation's leading omnichannel provider in the marine aftermarket. Listen in as Jain discusses his career background in the loyalty space (1:00), an underutilized aspect of CRM (customer re…
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60 Years of Selling Gasoline - Episode 444
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On June 10, 1964, a convenience store outside Denver sold 124 gallons of gas and ushered in the modern era of self-serve fueling. Today, c-stores sell that much gas every 0.02 seconds. Hosted by: Jeff Lenard About our Guest: John Roscoe, convenience industry icon John was named one of the “50 most influential people in convenience store industry” b…
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Shahzad Chagani runs operations for PE Energy, a Houston, Texas-based supplier of industrial equipment and supplies. The company collects leads online from worldwide B2B buyers and relies on its Colombia-based sales team to convert them into sales. "Colombia is pretty Westernized," Chagani stated. "We find a lot of college-educated talent there." I…
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Honda Loyalty Exec on Keeping Customers Engaged During the Car Buying Journey
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In episode 454 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Allison Ferguson, head of customer loyalty at Honda, a manufacturer of automobiles, motorcycles, and battery-powered equipment. Listen in as Ferguson discusses her role at Honda (0:50), what she enjoys about working in loyalty at the company (1:35), how Honda is engaging wi…
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AI in Advertising: Balancing Innovation and Authenticity
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Summary In this episode, Joe Shelerud interviews Corey Brown from buffaBRAND Marketing about AI image generation and its potential impact on advertising. They discuss the various tools available, the importance of having a strong creative foundation, and the challenges of using AI to generate realistic and effective images. They also explore the fu…
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Join the Industry’s Biggest Celebration of Heroes - Episode 443
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19:54
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Every July 24, roughly 1 in 5 convenience stores—and a growing list of supplier partners—celebrate the heroes in their communities. The event, 24/7 Day, draws enormous media coverage and brand awareness for participating companies. Hosted by: Jeff Lenard About our Guest: Stephanie Sikorski, NACS VP Marketing, and Executive Director, NACS Foundation…
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