))
HARD QUESTIONS with Brent Carmichael of NCM: "Should I Have a BHPH Service Department?"
Manage episode 352665019 series 3000344
Content provided by Jim Rhoads. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jim Rhoads or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Brent Carmichael, Senior Moderator and Consultant with NCM Associates, joins host Jim Rhoads to take on another hard question for BHPH dealers - when to add a service department. Brent and Jim compare notes on the factors to consider in making this difficult decision. Hear Brent discuss the pros and cons of bringing vehicle repair work in-house - both customer repairs and reconditioning of the dealer's inventory.
10 episodes
Share
