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Smart, Simple and Proactive Home Insurance: Richard McCathron of Hippo
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We are joined this week with Richard McCathron, President of Hippo Insurance. He talks about why Hippo is a different type of insurance company, the innovations that Hippo Insurance is working on and the technology that supports it. He looks into his crystal ball for what he thinks is coming up not only for Hippo but innovation in the insurance space.
What You’ll Hear In This Episode:
When you sell insurance, you are selling the promise that when something goes wrong, we will take care of you. How does Hippo do this in a unique way?
Hippo’s view is to avoid the claim entirely, but what technology do they use to accomplish this?
Proactive things Hippo does for customer experience that can mitigate claims.
How they deal with the educational components of helping their clients.
What Hippo does to proactively double down on the risk mitigation of preventative service, proactive maintenance, and really help customers in that vertical of home insurance and home protection.
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