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Contactless Payments and Digital Wallets

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Manage episode 292812865 series 2799083
Content provided by Strategy Analytics UX Innovation Practice. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Strategy Analytics UX Innovation Practice or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Contactless payment systems like Apple Pay and Samsung Pay haven't caught on in the West like they have in China. What UX issues are holding them back? What features might entice them to use them more? Chris and Lisa discuss their recent research on contactless payments and in Condensed Soup, Chris talks about his memorable coffee-buying experience in China.

SA research on contactless payments

Questions? Comments? Email us at UXSoup@strategyanalytics.com

Chris on LinkedIn

Lisa on LinkedIn

Strategy Analytics UX Innovation Practice

  continue reading

84 episodes

Artwork

Contactless Payments and Digital Wallets

UX Soup

12 subscribers

published

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Manage episode 292812865 series 2799083
Content provided by Strategy Analytics UX Innovation Practice. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Strategy Analytics UX Innovation Practice or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Contactless payment systems like Apple Pay and Samsung Pay haven't caught on in the West like they have in China. What UX issues are holding them back? What features might entice them to use them more? Chris and Lisa discuss their recent research on contactless payments and in Condensed Soup, Chris talks about his memorable coffee-buying experience in China.

SA research on contactless payments

Questions? Comments? Email us at UXSoup@strategyanalytics.com

Chris on LinkedIn

Lisa on LinkedIn

Strategy Analytics UX Innovation Practice

  continue reading

84 episodes

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