12. Dr Terri Porrett - #FabNHSStuff - and so much more!

Wild Card - Whose Shoes?

Today is #FabChange21 - the Fab Change 21 Festival - and how better to celebrate this than to chat with Dr Terri Porrett, otherwise known as ’The Blonde.’ You can find out more about 'being blonde', and how it relates to quality improvement, during the podcast!
Gill Phillips will be running a 'Whose Shoes - Poet's Corner' as part of #FabChange21 - you can pitch up and join the day's activities here: FabChangeFestival 21 Programme (fabnhsstuff.net)
A specialty nurse, and Head of Education for the Ostomy division at Coloplast, Terri has huge experience. Today we are talking about her fabulous work at Fab NHS Stuff. And network weaving - Terri is a super connector!
Never one to take ‘no’ for an answer, I’m told that grit and determination are Terri’s middle names - and possibly even belligerent ;-)
Key lemon lightbulb:
NEVER start with a blank piece of paper, If you are planning a quality improvement, someone has always made some progress before you. Link up and find out what they are doing. #FabNHS Stuff can help!
And if you have done some work around quality improvement you’re proud of, share it with others. Again #FabNHS Stuff can help!
Why the Blonde? I think it contains a lot of lemon lightbulbs

Be proud of what you do

🍋 B- Big up what you do

🍋 L - Little things matter

🍋 O - Opportunities to showcase what you do

🍋 N - Never underestimate The importance of what you do

🍋 D - Determined every day to make a difference

🍋 E - Energise - pass your passion, your success on to your colleagues

These values define NHS Fab staff - Sharing the good stuff you do!

Huge synergy with #WhoseShoes pledges and our crusade against re-inventing the wheel. We need to encourage more people to put their successes on Fab NHS stuff!
We are going to set up a #MatExp campaign page. I’m not even sure whether our case studies are there, so we have some homework!
The Apollo nursing resources, mentioned by Terri.
Recommended further listening, if you enjoy Fab NHS Stuff:
Episode 6 - Joan Pons Laplana - devious ways to make fab stuff happen
Episode 7 - Carol Munt - Why sharing is SO important
Episode 8 - Rachael Wong - Don't be scared of creativity and innovation
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I tweet as @WhoseShoes and @WildCardWS and am on Instagram as @WildCardWS.
Please recommend 'Wild Card - Whose Shoes' to others who enjoy hearing passionate people talk about their experiences of improving health care.

Chapters

1. 12. Dr Terri Porrett - #FabNHSStuff - and so much more! (00:00:00)

2. Born to be a nurse! (00:01:30)

3. Proper support for people with colorectal cancer (00:02:45)

4. Helping people live with a condition – not be defined by it (00:04:13)

5. Head above the parapet – becoming unpopular! (00:04:43)

6. Lemon lightbulb – there is always a way we can do things differently, don’t just moan! (00:06:00)

7. Growing a specialist service by listening to patients and making a case (00:06:45)

8. Personalising care for people from different cultures (00:08:19)

9. Don’t take 'No' for an answer – find a different way! (00:09:42)

10. Small things make a difference (00:10:40)

11. Fascinating career journeys – being curious to learn about others (00:10:58)

12. ‘The Mum Test’ - is it good enough for my family member? (00:14:07)

13. Frontline staff are exhausted – others can help! (00:15:24)

14. The Academy of Fab Stuff - sharing solutions to common problems (00:17:00)

15. Equity of access to services (00:18:06)

16. International learning with Cleveland Clinic (00:19:40)

17. A nurse-led colorectal service. Making full use of our nursing skills! (00:20:28)

18. Influencing people by learning the language that applies in their world (eg business, medical) (00:22:27)

19. Specialist nurses - developing tools to help others shine (Apollo resources) (00:23:45)

20. The origins of NHS Fab Stuff with Roy Lilley (00:25:03)

21. Easy and inclusive - supporting people (everyone!) to share their improvement work (00:26:38)

22. 5000 good practice examples - eg reducing noise at night (00:28:03)

23. Nursing is rewarding! Helping people live well with long-term conditions (00:30:06)

24. Let’s set up a #MatExp Whose Shoes campaign page!!!!! (00:31:20)

25. Whose Shoes pledges add up - let’s use Fab NHS stuff to capture the outcomes! 🍋💡🍋 (00:31:30)

26. Don’t struggle. If you get stuck, Terri can help connect you to others who can help! (00:32:10)

27. It’s easy to collect … and find quality improvement ideas (00:33:40)

28. So, grab a phone. #JFDI - make a little film or a voicemail ! (00:34:10)

29. #FabChange21 - 24/11/21 - New solutions coming thick and fast – join the action on Twitter! (00:34:25)

30. A simple template - you don’t have to write War and Peace. You don’t have to write at all ! (00:34:49)

31. You don’t need positional power! We can all do this! (00:34:58)

32. The little things are the big things (00:35:15)

33. Be … B-L-O-N-D-E ! (00:35:25)

34. It is so energising to realise you can make a difference, Whose shoes pledges bring people alive! 🍋💡🍋 (00:37:22)

35. Let’s ALL be BLONDE 😃 A state of mind, not a hair colour! 💇‍♀️ (00:38:22)