Work Matters S5 E1: Faisal Hogue - Transformational Leadership

WorkMatters

In today's Work Matters, Thomas Bertels discusses Transformational Leadership with Faisal Hogue. Faisal is an advisor, entrepreneur, thought leader, and technology innovator who has developed 20+ commercial business and technology platforms. He is the founder of SHADOKA and NextChapter and has worked with GE, MasterCard, American Express, PepsiCo, and many other leading organizations. Faisal is also the bestselling author of "Reinvent," "Everything Connects," and "Lift."

In this conversation, Faisal unpacks what he means by transformational leadership and why it's critical to succeeding in today's world. Noting that humans developed more individualist empowerment during the pandemic, he stresses the need to both lead and collaborate differently now.

He shares the characteristics of transformational leadership and reveals that process matters more than results and outcomes. They include:

• emotional intelligence - using empathy to inspire and influence
• repeatable processes - providing transparency into how individual work impacts organizational mission
• emerging technology - tapping into AI to unlock humanity's potential

Faisal emphasizes the importance of experimental learning and cites examples from the pandemic - like QR code menus and Zoom meetings - that collectively changed behavior patterns. With both of these, we saw a reduction of costs and an increase in productivity that otherwise might not have been discovered.

He reveals what transformational leaders can do to help employees do their best work including having a beginner's mind, embracing an empathetic approach, and crafting solutions to influence and inspire. Stressing the importance of a balanced mindset, Faisal points out that people need flexibility and freedom to feel comfortable, connected, and creative. Once these are on board, he says, employees are increasingly productive and contribute more to the mission.

And lastly, Faisal concludes that by lifting yourself, you lift others. Today's transformational leaders should take a devotional practice to the pursuit of adding value. When they can translate the organizational "why" into threads that connect with people, they'll inspire and enable others to do their best work.

To learn more about Faisal and order his bestselling books, visit: https://faisalhoque.com/