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405: The Fortune is in the Feedback: Lessons from Top-Rated Trip Advisor Restaurants with Danna Junck

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Manage episode 398309623 series 2444133
Content provided by Mike Kim. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mike Kim or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

We've all heard the fortune is in the follow-up, but it can also be said that the fortune is in the feedback. Today I sit down with Danna Junck, founder of the top-rated Trip Advisor restaurant Danna's BBQ (dannasbbq.com) in Branson, MO. Danna is also a well-respected coach for entrepreneurs.

Watch this interview on YouTube »

Those of us who run service-based businesses can learn a lot from the restaurant industry, so get ready to gain practical tips on customer relationships, meeting needs, and the power of mindset. A sneak peek:

  • The fascinating story of how Danna ventured into the restaurant business as a teenager and discovered her passion for serving others
  • The parallel between the restaurant industry and other service-oriented businesses
  • Danna's 10-4 rule, a simple yet effective approach to delivering exceptional customer service that keeps clients coming back
  • The mindset shift needed to navigate challenging situations, handle negative reviews, and embrace the power of thoughts
  • Why life isn't supposed to be happy all the time (loved this!)

Connect with Danna:

Was this episode valuable to you? Share it with a friend or DM me on Instagram (@mikekim) to let me know what jumped out at you.

Connect with Me on Social:
  continue reading

433 episodes

Artwork
iconShare
 
Manage episode 398309623 series 2444133
Content provided by Mike Kim. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mike Kim or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

We've all heard the fortune is in the follow-up, but it can also be said that the fortune is in the feedback. Today I sit down with Danna Junck, founder of the top-rated Trip Advisor restaurant Danna's BBQ (dannasbbq.com) in Branson, MO. Danna is also a well-respected coach for entrepreneurs.

Watch this interview on YouTube »

Those of us who run service-based businesses can learn a lot from the restaurant industry, so get ready to gain practical tips on customer relationships, meeting needs, and the power of mindset. A sneak peek:

  • The fascinating story of how Danna ventured into the restaurant business as a teenager and discovered her passion for serving others
  • The parallel between the restaurant industry and other service-oriented businesses
  • Danna's 10-4 rule, a simple yet effective approach to delivering exceptional customer service that keeps clients coming back
  • The mindset shift needed to navigate challenging situations, handle negative reviews, and embrace the power of thoughts
  • Why life isn't supposed to be happy all the time (loved this!)

Connect with Danna:

Was this episode valuable to you? Share it with a friend or DM me on Instagram (@mikekim) to let me know what jumped out at you.

Connect with Me on Social:
  continue reading

433 episodes

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