90. Empowering Independent Shops in a Consolidated Market with John Hollingsworth and Kristle Bollans

Your Business Your Life

Are you feeling the pressure of consolidation in the collision repair industry?

In these challenging times, independent shop owners face mounting fears as larger franchises and MSOs dominate the market.

For those who want to maintain their independence and identity while gaining the perks of a larger franchise model, joining a supportive network can provide a much-needed lifeline.

Join Matt DiFrancesco with guests, John Hollingsworth and Kristle Bollans from CSN Collision as they discuss the challenges faced by independent shops today and how joining a supportive network can empower them to gain a competitive advantage in the collision repair industry

Matt, John, and Kristle also talk about:

(01:49) How CSN Collision helps support independent shops

(09:54) Why women make wonderful technicians

(14:06) Why the industry needs to shift its mentality on what a technician does

(15:36) The importance of keeping up with industry trends

(18:14) The ideal shop that CSN is looking for

(21:17) Why the industry needs to focus on educating its customers

(23:48) How CSN Collision is helping improve the collision repair experience

(30:28) An advice to independent shop owners

Connect With CSN Collision

Website: https://csncollision.com/en/

LinkedIn: https://www.linkedin.com/company/csncollisionusa/

Instagram: https://www.instagram.com/csncollisionusa/

Email: [e-mail]

Phone: [phone]

John Hollingsworth - https://www.linkedin.com/in/john-hollingsworth-53a44b51/

Kristle Bollans - https://www.linkedin.com/in/kbollans/

Connect With Matt DiFrancesco:

[e-mail]

[phone]

LinkedIn: Matt DiFrancesco

LinkedIn: High Lift Financial

Facebook: High Lift Financial

Instagram: @high_lift_financial

Youtube: @highliftfinancial

About the guests:

John Hollingsworth is the Director of Business Development at CSN Collision USA. His dedication to mentorship and leadership has inspired countless individuals to strive for greatness. With a remarkable ability to foster genuine connections and tackle challenges with positivity and grace, John is an invaluable asset to any organization, embodying the qualities of a true leader and team player.

Kristle Bollans is the National Sales Director at CSN Collision USA. With over two decades of expertise in sales and management within the mobility and hospitality sectors, she has consistently achieved success by improving efficiency and elevating customer satisfaction. Kristle is also on the Board of Directors and serves as Chairman of the Industrial Relations Committee for the Women’s Industry Network.

Disclaimer:

DiFrancesco Financial Concierge, LLC, d/b/a High Lift Financial, is a Pennsylvania-registered investment advisor and may conduct investment advisory services in states where it is registered, exempt, or excluded from registration. The content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategy discussed here.