Weekly update on what's happening on the Front Porch in your community with host Jim Ross and friends...a MuleTown Radio institution
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Welcome to The Self Storage Show, hosted by Jim Ross. Jim is the owner of the self storage property management company, 3 Mile Storage Management. www.3milestorage.com On this podcast you'll find a mix of my 3 Mile Storage Management content and interviews with other self storage professionals. Join our community at: www.selfstoragecommunity.com Reach out directly to me at: jim@3milestorage.com Enjoy some amazing self storage gifts as a thank you for listening at: www.theselfstorageshow.com
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This is the channel where you can hear the Jim Meskimen Podcast, which features impressionist Jim talking about all kinds of stuff and occasionally talking to other professionals. Theme by Jim Meskimen.
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Handling 'Headache' Self Storage Customers: Knowing When to Let Them Go
4:45
4:45
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4:45
In this episode of "3 Minutes With 3 Mile," we discuss strategies for dealing with challenging customers in the self-storage industry. Sometimes, it's best not to renew their month-to-month agreement and suggest they find storage elsewhere. Learn how to identify these "headache" customers and handle the situation professionally to maintain a positiโฆ
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Inside Middle Tennessee with Jim Ross 7-26-24
54:50
54:50
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54:50
By Jim Ross
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Testing the Customer Journey: Renting a Self Storage Unit Online
4:34
4:34
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4:34
In this episode of "3 Minutes With 3 Mile," we take you through the process of renting a self-storage unit from your own facility online to test the customer journey. Discover the insights gained from experiencing your rental process firsthand and learn how to identify and resolve potential issues to enhance customer satisfaction. This exercise canโฆ
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Optimize Your Listing: Add Self Storage Units as Products!
4:20
4:20
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4:20
In this episode of "3 Minutes With 3 Mile," we explore the benefits of adding your self-storage units as products on your Google My Business Profile. Discover how this simple optimization can improve your listing's visibility, attract more customers, and provide detailed information about your offerings. Learn practical tips on how to effectively sโฆ
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In this episode of "3 Minutes With 3 Mile," we dive into the power of self-storage podcasts as a valuable learning tool. Discover how tuning into industry-specific podcasts can provide you with insights, strategies, and tips from experts to help you enhance your self-storage operations. Learn how to leverage this resource to stay informed, inspiredโฆ
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Friendly Competition: Build Self Storage Alliances!
4:18
4:18
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4:18
In this episode of "3 Minutes With 3 Mile," we explore the benefits of creating friendly competition alliances with other local self-storage locations. By forming partnerships and referring customers to each other for a referral fee, you can ensure that customers always find the right unit size, even if itโs not at your facility. Learn how these alโฆ
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Inside Middle Tennessee with Jim Ross 7-19-24
54:51
54:51
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By Jim Ross
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Join Us for 'Q&A w/ Jim&Jim': Live Self-Storage Community Discussions
3:56
3:56
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3:56
In this episode of "3 Minutes With 3 Mile," we invite you to join "Q&A w/ Jim&Jim," where Jim Ross and Jim Mooney Jr. go live with members of the self storage community to answer questions and discuss all things self storage. Tune in every other Friday for an hour of insightful conversations starting at 12:00pm EDT. Register now at: https://3milestโฆ
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Transparency in Self Storage: Optimizing Your P&L with a Proper Chart of Accounts
4:55
4:55
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4:55
In this episode of "3 Minutes With 3 Mile," we discuss the importance of maintaining transparency in your self-storage business's Profit & Loss (P&L) statements by using a proper chart of accounts. Learn how clear and detailed financial reporting can enhance your decision-making, improve financial health, and build trust with stakeholders. Weโll shโฆ
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Optimize Your Self Storage Google My Business Profile with Frequent Update
4:31
4:31
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4:31
In this episode of "3 Minutes With 3 Mile," we discuss the importance of frequently updating your Google Business Profile to optimize your self-storage facility's online presence. Learn how regular updates can improve your visibility, attract more customers, and enhance your business's reputation. We'll share practical tips on what to update and hoโฆ
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Customer Appreciation: The Power of Thank You Bags in Self Storage
3:43
3:43
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3:43
In this episode of "3 Minutes With 3 Mile," we discuss the impactful gesture of placing Thank You Bags inside recently rented units. These bags can include a lock, a thank you card, a card requesting a review, and even a gift card. Learn how this simple act of appreciation can significantly enhance customer satisfaction and retention. If you're intโฆ
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Superhero Managers: Celebrating Our Self Storage Champions
4:31
4:31
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4:31
In this episode of "3 Minutes With 3 Mile," we celebrate the incredible self-storage managers who go above and beyond every day. These managers are practically superheroes, handling everything from customer service to maintenance with exceptional skill and dedication. Learn why it's crucial to acknowledge their hard work and the positive impact it โฆ
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Inside Middle Tennessee with Jim Ross 7-12-24
54:48
54:48
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54:48
By Jim Ross
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In this episode of "3 Minutes With 3 Mile," we explore the exciting future of call centers and how AI is set to revolutionize customer service in the self-storage industry. While we aren't using AI call center agents just yet, the technology is on the horizon and promises efficient, accurate, and 24/7 customer support. Discover the potential benefiโฆ
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In this episode of "3 Minutes With 3 Mile," we explore the importance of conducting simple facility walkthroughs and pulling rent variance reports to optimize your self-storage operations. Discover how these straightforward audits can reveal hidden inefficiencies and boost your bottom line. We'll share practical tips on what to look for during a waโฆ
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Picture Perfect: Boosting Your Self-Storage Business with Strategic Photos
4:11
4:11
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4:11
In this episode of "3 Minutes With 3 Mile," we explore the crucial role of high-quality photos in optimizing your self-storage business's online presence. Discover how strategically taken photos can enhance your Google Business Profile, Sparefoot listings, Apple Maps presence, and even your website. Learn practical tips on capturing the best imagesโฆ
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Overcoming Unexpected Challenges: How 3 Mile Storage Management Turned a Rocky Start into Success
4:12
4:12
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4:12
In our latest episode of "3 Minutes With 3 Mile," we dive into a real-life story from one of our recent takeovers in Colorado. Just days into managing a new self-storage site, we faced an unexpected challenge when someone ran over a fire hydrant and knocked down our security gate! Tune in to hear how we swiftly managed the crisis using a custom incโฆ
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Inside Middle Tennessee with Jim Ross 6-28-24
54:52
54:52
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54:52
By Jim Ross
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Inside Middle Tennessee with Jim Ross 6-21-24
54:54
54:54
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54:54
By Jim Ross
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Inside Middle Tennessee with Jim Ross 6-7-24
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54:52
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54:52
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Inside Middle Tennessee with Jim Ross 5-31-24
54:54
54:54
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54:54
By Jim Ross
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Inside Middle Tennessee with Jim Ross 5-24-24
54:52
54:52
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54:52
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Inside Middle Tennessee with Jim Ross 5-17-24
53:59
53:59
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53:59
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Inside Middle Tennessee with Jim Ross 5-10-24
53:58
53:58
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53:58
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Inside Middle Tennessee with Jim Ross 5-3-24
53:59
53:59
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53:59
By Jim Ross
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Inside Middle Tennessee with Jim Ross 4-26-24
54:10
54:10
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54:10
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Inside Middle Tennessee with Jim Ross 4-19-24
53:49
53:49
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53:49
By Jim Ross
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Exploring AI with Jim Ross & Nikky Kho
1:45:22
1:45:22
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In the educational session titled "Exploring AI with Jim Ross & Nikky Kho," Jim shares his journey into AI and outlines the session's goals, which are geared towards making AI approachable for beginners. Nikky, focusing on his role as a teacher, sets an ambitious goal to educate a million people about AI. The presentation is designed to be accessibโฆ
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Inside Middle Tennessee with Jim Ross 4-12-24
54:00
54:00
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54:00
Scott Cepicky and the HickmansBy Jim Ross
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Inside Middle Tennessee with Jim Ross 4-5-24
53:59
53:59
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53:59
With Scott Cepicky, Jack Cobb and Brandon ClarkBy Jim Ross
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Inside Middle Tennessee with Jim Ross 3-29-24
54:55
54:55
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54:55
With Sheila Hickman, Sarah Elizabeth McCloud, and Scott CepickyBy Jim Ross
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Inside Middle Tennessee with Jim Ross 3-22-24
54:54
54:54
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54:54
With guests Sheila Hickman, Sarah Elizabeth McCloud, and Scott CepickyBy Jim Ross
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Inside Middle Tennessee with Jim Ross 3-15-24
53:53
53:53
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53:53
With guests Sheila Hickman, Sarah Elizabeth McCloud, Eddie Ables, and Eddie HickmanBy Jim Ross
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Inside Middle Tennessee with Jim Ross 3-08-24
54:01
54:01
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54:01
With Sarah Elizabeth McCloud, Sheila Hickman, and Scott CepickyBy Jim Ross
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Inside Middle Tennessee with Jim Ross 3-01-24
54:01
54:01
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54:01
With guests Scott Cepicky, Sarah Elizabeth McCloud, Sheila Hickman, Ellie McCloudBy Jim Ross
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Inside Middle Tennessee with Jim Ross 2-23-24
53:56
53:56
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53:56
With Jim Ross and Sarah Elizabeth McCloudBy Jim Ross
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Q&A with Jim & Jim: Self Storage Q&A 02-16-24
57:24
57:24
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57:24
๐ Catch a glimpse of the insightful Q&A session with Jim&Jim, as they delve into the realms of AI, property management, and cutting-edge marketing strategies. In this brief highlight, experience the fusion of expertise and innovation, emphasizing the critical role of adapting to change and harnessing technology for enhanced business operations. ๐ Nโฆ
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Inside Middle Tennessee with Jim Ross 2-16-24
54:01
54:01
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54:01
With Scott Cepicky, Sheila Hickman, and Sarah Elizabeth McCloudBy Jim Ross
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Q&A with Jim&Jim: Episode # 1 - Insights and Innovations in Self Storage
1:01:40
1:01:40
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1:01:40
๐ ๐๐๐ฅ๐๐จ๐ฆ๐ ๐ญ๐จ ๐ญ๐ก๐ ๐ข๐ง๐๐ฎ๐ ๐ฎ๐ซ๐๐ฅ ๐๐ฉ๐ข๐ฌ๐จ๐๐ ๐จ๐ ๐&๐ ๐ฐ/ ๐๐ข๐ฆ&๐๐ข๐ฆ! Industry veterans Jim Ross and Jim Mooney Jr. dive into a wealth of insights for self-storage professionals. From embracing change and experimentation to the crucial role of customer service and innovative marketing strategies, this episode is packed with valuable takeaways for owners, operatorsโฆ
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Inside Middle Tennessee with Jim Ross 2-09-24
54:01
54:01
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54:01
With guests Sarah Elizabeth McCloud, Sheila Hickman, and Scott CepickyBy Jim Ross
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Revolutionizing Self-Storage: Vanessa Rovekamp's Insights on Automation and Growth
24:19
24:19
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24:19
๐๏ธ Vanessa Vanessa Rovekamp's Transition to Self-Storage Vanessa recounts her journey from the real estate sector to self-storage, a move inspired by the burgeoning opportunities in marketing and technological advancements within the industry. She shares her enthusiasm for harnessing automation to enhance lead generation and operational efficiencieโฆ
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From Brokerage to Building: The Evolution of Sauls Storage Group with Luke and Jane Sauls
14:17
14:17
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14:17
๐๏ธ Introducing Luke and Jane Sauls of Sauls Storage Group Join host Jim Ross on the Self Storage Show as he dives into an insightful conversation with Luke and Jane Sauls from the Sauls Storage Group. Discover their strategic expansion from self-storage brokerage into the realms of construction and development within the industry. ๐๏ธ The Journey ofโฆ
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Revolutionizing Self-Storage: Smart Technology with Mark Cieri of Storage Defender
16:42
16:42
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16:42
๐ Vendor Spotlight: Introducing Mark Cieri of Storage Defender Join host Jim Ross on "The Self Storage Show" for a special vendor spotlight featuring Mark Cieri, CEO of Storage Defender. This episode dives into the innovative integration of smart technology in self-storage units, marking a significant shift towards enhanced security and tenant satiโฆ
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Inside Middle Tennessee with Jim Ross 2-02-24
54:01
54:01
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With guests Sheila Hickman, Sarah Elizabeth McCloud, and Scott CepickyBy Jim Ross
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Inside Middle Tennessee with Jim Ross 1-26-24
53:55
53:55
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With guests Sheila Hickman and Sarah Elizabeth McCloudBy Jim Ross
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Strategic Growth in Self-Storage: Mark Maguire's Journey with Bluefin Capital
30:26
30:26
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30:26
๐ข ๐๐ฑ๐ฉ๐ฅ๐จ๐ซ๐ข๐ง๐ ๐๐๐ซ๐ค ๐๐๐ ๐ฎ๐ข๐ซ๐'๐ฌ ๐๐๐ฅ๐-๐๐ญ๐จ๐ซ๐๐ ๐ ๐๐ฑ๐ฉ๐๐ซ๐ญ๐ข๐ฌ๐ Join us on "The Self Storage Show" as host Jim Ross delves into a conversation with Mark Maguire, a partner at Bluefin Capital. Mark shares his insights and experiences from over three years in the self-storage industry, including the challenges and growth he's witnessed in shifting market conditionโฆ
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๐๏ธ ๐๐๐๐ญ ๐๐ฒ๐๐ง ๐๐ฆ๐จ๐ฅ๐๐ซ๐ณ: ๐๐๐ฅ๐-๐๐ญ๐จ๐ซ๐๐ ๐ ๐๐ง๐ฏ๐๐ฌ๐ญ๐จ๐ซ In this episode of "The Self Storage Show," host Jim Ross introduces Ryan Smolarz, who has been actively involved in self-storage facilities since 2018 and has recently initiated a fund targeting doctors as primary investors. Residing in the US Virgin Islands, Ryan brings a unique perspective to the worldโฆ
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Navigating the Future of Self-Storage with Mark Pooleโs Expertise
15:50
15:50
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๐๏ธ ๐๐จ๐ฌ๐ญ ๐๐ง๐ ๐๐ฎ๐๐ฌ๐ญ ๐๐ง๐ญ๐ซ๐จ๐๐ฎ๐๐ญ๐ข๐จ๐ง: ๐ ๐๐๐๐ฉ ๐๐ข๐ฏ๐ ๐ข๐ง๐ญ๐จ ๐๐๐ฅ๐-๐๐ญ๐จ๐ซ๐๐ ๐ Join host Jim Ross on "The Self Storage Show" for an insightful episode featuring Mark Poole from Liberty Investment Properties. With 12 years in the self-storage industry, Mark brings a wealth of experience and knowledge in various aspects of self-storage operations, including managemenโฆ
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The Tech-Driven Transformation of Self-Storage: Embracing Innovation for Future Success
59:02
59:02
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๐ ๐๐ก๐ ๐๐ฒ๐ง๐๐ฆ๐ข๐ ๐๐ฏ๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐ง ๐จ๐ ๐ญ๐ก๐ ๐๐๐ฅ๐-๐๐ญ๐จ๐ซ๐๐ ๐ ๐๐ง๐๐ฎ๐ฌ๐ญ๐ซ๐ฒ Join us in this engaging discussion that delves into the transformation of the self-storage industry. Witness the shift from traditional storage facilities to modern operations equipped with cutting-edge technology. This transition is a response to the growing need for competitiveness and meetingโฆ
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Inside Middle Tennessee with Jim Ross 1-19-24
50:09
50:09
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50:09
With guests Scott Cepicky, Sheila Hickman, and Sarah Elizabeth McCloudBy Jim Ross
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