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Testing the Customer Journey: Renting a Self Storage Unit Online

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Manage episode 430866021 series 2312998
Content provided by Jim Ross. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jim Ross or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of "3 Minutes With 3 Mile," we take you through the process of renting a self-storage unit from your own facility online to test the customer journey. Discover the insights gained from experiencing your rental process firsthand and learn how to identify and resolve potential issues to enhance customer satisfaction. This exercise can reveal valuable opportunities for improving your online rental system and overall customer experience.

If you're ready to optimize your self-storage business with expert strategies and insights, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve a seamless and efficient customer journey.

  continue reading

288 episodes

Artwork
iconShare
 
Manage episode 430866021 series 2312998
Content provided by Jim Ross. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Jim Ross or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of "3 Minutes With 3 Mile," we take you through the process of renting a self-storage unit from your own facility online to test the customer journey. Discover the insights gained from experiencing your rental process firsthand and learn how to identify and resolve potential issues to enhance customer satisfaction. This exercise can reveal valuable opportunities for improving your online rental system and overall customer experience.

If you're ready to optimize your self-storage business with expert strategies and insights, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve a seamless and efficient customer journey.

  continue reading

288 episodes

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