The keys to embedding digital transformation in any organisation with Kate Fazio

Reimagining Justice

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4y ago 1:08:59

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In this episode no. 42 I speak with Kate Fazio, Head of Innovation and engagement at legal services charity Justice Connect, where Kate leads an interdisciplinary team to develop products and strategies such as the Gateway Project and Pro Bono Portal to increase access to Justice.

For her work transforming justice Kate has received many awards including the 2020 Telstra Business Women’s Award (For Purpose) and the 2019 Victorian Premier’s Design Award in Service Design. As a lawyer, technologist and journalist with a Masters in Social Impact, Kate is a change-maker bringing an intersectional lens to improving access to justice in Australia.

This interview will be helpful if you want to embed digital transformation across your organisation or guarantee a program with impact. And wait until you hear Kate’s definition of MVP.

You should listen to this episode if you want to know more about:

The work of Justice Connect (“JC”), its clearing house function and how it assists individuals and not-for-profit organisations
How online strategies have extended JC’s impact
How JC determined its digital transformation strategy
The human-centred design process for digital innovation projects
The best time to release a digital product
The tensions that exist when prioritising projects and for community lawyers working with agile project design
Sources of funding for new projects
How JC digital projects have assisted with response to the
Australian bushfires and the pandemic
The key benefits of technology
The role of data and measurement
The “divide” between private and public legal service delivery
The role of law schools could take to research social impacts of the law
Kate’s definition of legal innovation
How her views have changed since commencing this work

Proudly sponsored by Neota Logic and Legally Yours.

Links:

Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

Twitter - @ReimaginingJ

Facebook – Reimagining Justice group

91 episodes