Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
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Customer Centricity Round Table
MP3•Episode home
Manage episode 308894039 series 3022924
Content provided by Bill Gullan, President of Finch Brands, Bill Gullan, and President of Finch Brands. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Bill Gullan, President of Finch Brands, Bill Gullan, and President of Finch Brands or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
It’s hard to avoid because everyone seems to be talking about customer-centricity. They talk about it through a variety of lens in a variety of ways, but there seems to be a prevailing sense across functions and industries and sizes that everybody is trying to get more customer-centric, whatever that means. And so, we’re here to demystify that a little bit today and I’ve enlisted a couple of our foundational thought leaders, so John Ferreira who’s our SVP of Insights & Innovations and Tim DeGennaro who’s our AVP of Insights Community are going to speak about customer-centricity today and some of the ways that we are helping our clients become more customer-centric and reap the benefits in terms of love and affection as well as business performance.
https://blog.finchbrands.com/customer-centricity
The post Customer Centricity Round Table appeared first on Finch Brands.
168 episodes
MP3•Episode home
Manage episode 308894039 series 3022924
Content provided by Bill Gullan, President of Finch Brands, Bill Gullan, and President of Finch Brands. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Bill Gullan, President of Finch Brands, Bill Gullan, and President of Finch Brands or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
It’s hard to avoid because everyone seems to be talking about customer-centricity. They talk about it through a variety of lens in a variety of ways, but there seems to be a prevailing sense across functions and industries and sizes that everybody is trying to get more customer-centric, whatever that means. And so, we’re here to demystify that a little bit today and I’ve enlisted a couple of our foundational thought leaders, so John Ferreira who’s our SVP of Insights & Innovations and Tim DeGennaro who’s our AVP of Insights Community are going to speak about customer-centricity today and some of the ways that we are helping our clients become more customer-centric and reap the benefits in terms of love and affection as well as business performance.
https://blog.finchbrands.com/customer-centricity
The post Customer Centricity Round Table appeared first on Finch Brands.
168 episodes
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