The problem with clinical communication – 10 tips for foundational clinical communication skills

Physio Foundations

Join me as I discuss the problem with clinical communication that can affect practitioners at any level and my 10 tips for building solid foundations in your clinical communication.

This is a discussion aimed at health professionals and health professional students. Always seek the guidance of a qualified health professional with any questions you may have regarding your health or a medical condition.

In this episode:

• 5:25 What is the problem with clinical communication?
• 9:33 Tip 1. Slow down and explain what you want to do and why you want to do it
• 17:51 Tip 2. No jargon!
• 22:40 Tip 3. Get consent (not negotiable). The three things you need consent for. The enemy of consent is assumption. Explanation and consent come as a package deal and can't be sold separately
• 28:17 Tip 4. Explain what you are doing while you are doing it. Involve people in the process of assessment and treatment
• 31:10 Tip 5. Investigate with your communication
• 38:28 Tip 6. Monitor the effect of interventions
• 43:03 Tip 7. Warnings
• 46:03 Tip 8. Verbal and non-verbal cueing
• 49:28 Tip 9. Summarise
• 50:41 Tip 10. Link everything back to the person and their condition

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Always seek the guidance of a qualified health professional with any questions you may have regarding your health or a medical condition.