The problem with clinical communication part 2 - applications to real clinical cases

Physio Foundations

Zuzana and I discuss the application of my 10 tips for clinical communication to clinical cases.

In this episode:

• 2:30 ‘Now I understand, nobody has explained it to me like that!’. How to tailor your patient education to different people
• 6:17 The Teach Back method – a powerful way to confirm if the patient understands you, using their own words
• 7:57 A patient may not be ready to hear what you want to say. Repeat and reinforce important points multiple times.
• 11:00 Doing ‘hands on’ treatment – this is the perfect time to do some education and explore their perspectives and goals
• 15:40 Using patient’s jargon to help them understand their problem more deeply.
• 21:50 The exercises people do have a foundation in clinical communication and humour
• 23:30 If someone has bought in a radiology report, it is meaningful to them. Don’t ignore it.
• 26:20 Using literature in your education without just appealing to authority

This is a discussion aimed at health professionals and health professional students. Always seek the guidance of a qualified health professional with any questions you may have regarding your health or a medical condition.

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