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The Power of Culturally Sensitive Care with Dr. Jian Zhang
Manage episode 362456797 series 2895817
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Healthcare requires sensitivity and intentionality, but some hospitals go above and beyond caring for their patients.
Dr. Jian Zhang is the CEO of Chinese Hospital in San Francisco, where patients are provided with culturally-informed care, including multilingual staff and food from their native culture.
In our conversation, Dr. Zhang shares how her team accommodates the needs of their patients and how they brought care to the community in the midst of the COVID-19 pandemic.
Dr. Zhang is living proof that preparation, education, and collaboration are some of a leader’s most powerful tools. Through her story, you’ll learn how to stay calm and recognize opportunities in the face of crisis.
50 episodes
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