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Ep 305: Cross-border e-commerce delivery with DHL Express Germany CEO Markus Reckling

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Manage episode 363626287 series 2068608
Content provided by Ian Kerr and Postal Hub Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ian Kerr and Postal Hub Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Markus Reckling, CEO Germany at DHL Express, discusses cross-border e-commerce, delivery preferences, and sustainability.

  • Growth in B2B e-commerce
  • Post-pandemic trends in B2C e-commerce and bricks-and-mortar retail
  • Food delivery
  • Global opportunities for B2B retailers in supply markets and in customers
  • Why cross-border is important for B2B
  • Offering quality of service worldwide
  • Delivery preferences for different destination countries
  • Giving customers delivery choice in cross-border deliveries
  • Creating quality customer experiences in different markets
  • Returns - including return rates for international purchases
  • Deutsche Post DHL’s emission targets
  • Making sorting centres more environmentally sensitive
  • Leases on logistics centres
  • Electrifying the ground fleet
  • Key issues to be resolved to enable greater electrification of delivery fleets
  • Reducing aviation emissions - including SAF
  • DHL’s new GoGreen Plus offering
  • People and culture

  continue reading

348 episodes

Artwork
iconShare
 
Manage episode 363626287 series 2068608
Content provided by Ian Kerr and Postal Hub Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Ian Kerr and Postal Hub Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Markus Reckling, CEO Germany at DHL Express, discusses cross-border e-commerce, delivery preferences, and sustainability.

  • Growth in B2B e-commerce
  • Post-pandemic trends in B2C e-commerce and bricks-and-mortar retail
  • Food delivery
  • Global opportunities for B2B retailers in supply markets and in customers
  • Why cross-border is important for B2B
  • Offering quality of service worldwide
  • Delivery preferences for different destination countries
  • Giving customers delivery choice in cross-border deliveries
  • Creating quality customer experiences in different markets
  • Returns - including return rates for international purchases
  • Deutsche Post DHL’s emission targets
  • Making sorting centres more environmentally sensitive
  • Leases on logistics centres
  • Electrifying the ground fleet
  • Key issues to be resolved to enable greater electrification of delivery fleets
  • Reducing aviation emissions - including SAF
  • DHL’s new GoGreen Plus offering
  • People and culture

  continue reading

348 episodes

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