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10. How To Talk Good - Creating Expectations & Clarity Through Communication
Manage episode 365960811 series 3424056
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In the Accounting Industry, we place a high priority on technical excellence and we pride ourselves on our level of competence. But when it comes to the pesky task of talking to other humans... we don't always approach it with the same level of effort.
If you've had clients respond with a confused "what?" when you've asked them for something or given a team member direction only to find they were not picking up what you were putting down, you know what we're talking about.
We see an opportunity to discuss the impact of guiding clients and team members with clear communication and expectations. Listen as Anna & Jill talk about communicating clearly and kindly to empower every one involved and make it easy + enjoyable to work with you!
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