Unlock Your Visual Thinking Superpower: Enhancing Connection with David Winkelman

Communication TwentyFourSeven

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What if unlocking your full potential for clear communication and connection was as simple as tapping into your visual thinking superpower? Join Jennifer Arvin Furlong for an insightful discussion with organizational development and change management expert David Winkelman, as we explore the powerful impact of digital visual literacy on the way we perceive and understand the world around us.
In this episode, we dive deep into the world of visual communication, sharing David's experience working with Ernst Young and their unique design sessions that encourage visual thinking. We'll reveal the one crucial question to ask in any conversation to ensure clarity and understanding - "What does that look like to you?" - and how this question can transform the way you communicate with others. You'll also hear an incredible story of how David applied his expertise to resolve a call center conflict in Tijuana, promoting understanding and up-scaling operations in mere minutes.
Discover the power of visualization and storytelling in communication, as we discuss the importance of mapping out our realities to create common understanding and rapport. Learn how digital tools can help you create a visual focus in virtual meetings, harnessing the power of your neurology to improve communication skills. Don't miss this fascinating conversation that's sure to change the way you approach your everyday interactions!

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Chapters

1. Visual Thinking for Clarity and Connection (00:00:00)

2. The Importance of Visual Communication (00:17:51)

3. Transforming a Call Center Conflict (00:34:38)

4. Visualization and Storytelling in Communication (00:41:23)