))
Communication Tips & Tools for Healthy Conflict
Manage episode 367203122 series 2866276
Content provided by Shandel Sutherland MCC, Melanie Montgomery MA, John Scott Sutherland DDS, Shandel Sutherland MCC, Melanie Montgomery MA, and John Scott Sutherland DDS. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Shandel Sutherland MCC, Melanie Montgomery MA, John Scott Sutherland DDS, Shandel Sutherland MCC, Melanie Montgomery MA, and John Scott Sutherland DDS or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
A lot of stress comes from poor conflict management and not being able to have hard conversations in effective and respectful way. Shandel and Melanie answer a listener's question about how to better engage in difficult conversations and turn them into positive experiences. Listen for lots of tools and tips to help you lean into conflict!
Shandel and Melanie covered A LOT of different things. Let us know if you'd like us to go more in depth into any of these.
Hard conversations can be scary, so a good place to start is shifting your mindset about conflict to see it as beneficial and necessary. Having the conversation the right way in the right mindset is the best gift you can give someone.
Quoting Scott's Porch Talk Doctor episode, you need to remember 3 things when having hard conversations. Be Kind. Keep the Relationship more important than the Issue. And Be Direct.
A few of the other topics covered include: STORY, giving the benefit of the doubt, using disarming phrases, focusing on behavior versus intentions, digging into dialogue versus discussion, clarifying roles and responsibilities, understanding personalities and communication styles, developing emotional intelligence, and being aware of power dynamics.
Resolving conflict always leads to more trust and intimacy in relationships.
Thanks for joining us - don't forget to subscribe, rate (or like), comment & share!
Visit our website and follow us on social media - Facebook, Instagram & LinkedIn
We LOVE your feedback & questions - click HERE to share your questions/feedback or email us at podcast@shandelgroup.com
Subscribe for our free 66 Seconds with Shandel Group at shandel.com
#LeadForClarity #LeadershipDevelopment #Leadership #Growth #ExecutiveCoaching #LeadershipCoaching #EmotionalIntelligence #Clarity #PersonalAccountability #Communication
78 episodes
Share
